[4.4.0.64] XPERIA 10 III Backup restore fails -> Notes can not be restored

[lupastro]

REPRODUCIBILITY: Always
OS VERSION: 4.4.0.64
HARDWARE: Xperia 10 III
UI LANGUAGE: EN (UK)
REGRESSION:

DESCRIPTION:

I have tried to restore a backup done with my XA2 into the X10III, and when it comes to the Notes, it fails. Due to the structure of the backup files, the folders before notes (calendar, galley, accounts…) appear to be properly restored. However, the folders after notes, are not restored.

I tried to restore a backup done to the sd card, i.e. including gallery files and also with the onedrive light-weight variant. Same problem on both sides.

Pretty annoying since I can live without the noted, but not without the contact (people) list…

PRECONDITIONS:

Freshly flashed X10III.

STEPS TO REPRODUCE:

1. Generate Backup to OneDrive or SD card in old phone.
2. Try to restore one of both in the new phone.

EXPECTED RESULT:

Everything sould be restored.

ACTUAL RESULT:

Only folders before “Notes” are restored. Notes fails, and the subsequent folders are not restored.

MODIFICATIONS:

–

ADDITIONAL INFORMATION:

–

[rgp]

There’s an issue with restoring backups from old installations with nemo as the username to new ones with default user.

Try doing what this user did:

[3.4.0 onwards?] Restore backup fails when restoring notes (here: from Xperia X to Xperia 10 II )

After some investigation I saw /home/nemo in one of the paths that was being used during the restore of the Notes. Adding a temporary symlink during the restore helped me get Notes restored properly. Add symlink (using developer terminal or via SSH connection) $ devel-su # ln -s /home/defaultuser /home/nemo Run the restore procedure Then I removed the symlink $ devel-su # rm /home/nemo Maybe this helps someone with the same issue as me.

[lupastro]

Thanks a lot, it worked!!

[JollaFish7]

Hi. Just tried to install my new XPERIA 10 III including a backup from my XPERIA X. Now I´m frustrated as I finally managed to get Sailfish OS on the new device, but I don´t manage to get it operational due to the restore of the backup from the XPERIA X stopping at the Notes and leaving out Notes and everything what would come next.
Great that you found a workaround for this behaviour. I understood the principle behind your workaroundt, but unfortunately I´m not confident enough to “just try it out”, as I´m not a techi. - Would it maybe be possible that someone posts a step by step instruction for non-techis? - I know how to get into developer mode and where to find the terminal app, but apart from this… well… Any help would be much appreciated. Many thanks.

[rgp]

1. Launch the terminal app
2. type
   devel-su
   and enter the password you created when setting up developer mode
3. type
   ln -s /home/defaultuser /home/nemo
   for clarity that is a lower case “L” in “ln”
4. perform restore
5. type
   rm /home/nemo

[JollaFish7]

Many, many thanks. You made my day. It worked like a charme.

[WilliePre]

Great, restoring backup on my 10 iii worked !

[flypig]

Just for info, this but report is a duplicate of the following, which has the same root cause (the switch from nemo to defaultuser):

Contacts not appearing in People app when restoring from backup (aka switching from Xperia X to Xperia 10 II)

REPRODUCIBILITY (% or how often): Always BUILD ID = OS VERSION (Settings > About product): 4.1.0.24 (Kvarken) HARDWARE (XA2, Xperia 10…): Xperia 10 II UI LANGUAGE: Finnish REGRESSION: (compared to previous public release: Yes, No, ?): ? DESCRIPTION: Made the switch from Xperia X (with 4.0.1.48 Koli) to Xperia 10 II (4.1.0.24 Kvarken) and mostly everything went smoothly except there were some “quirks” with restoring some of the backed up data: restoring notes created with the official Not…

To avoid the topic getting split in tow, I’ll close this topic so that future discussion can continue on the earlier bug report. However, if anyone thinks this is a mistake, please let me know and I can open it again.