REPRODUCIBILITY (% or how often): 100 %
BUILD ID = OS VERSION (Settings > About product): 4.0.1.48
HARDWARE: Xperia 10 dual SIM
UI LANGUAGE: German
REGRESSION: (compared to previous public release: Yes, No, ?): No
DESCRIPTION:
Entered VPN credentials are lost when the network is restarted, off for a long time, or switched from one type to another (such as wi-fi to mobile).
PRECONDITIONS:
A connection to the Internet and a quota for mobile data.
STEPS TO REPRODUCE:
- Turn the wi-fi on;
- Enter valid credentials for a VPN to turn it on;
- Turn the wi-fi off;
- Turn the mobile data on.
EXPECTED RESULT:
VPN reconnects and its credentials persist.
ACTUAL RESULT:
VPN doesn’t reconnect and its credentials are lost.
ADDITIONAL INFORMATION:
The situation with VPN credentials is getting beyond ridiculous. You’ve had this reported more than half a year ago 5 times in the forums (VPN login credentials are (also not) saved using PIA VPN, VPN credentials gone on restart 3.4 on XA2, [4.0.1.48] VPN losing credentials, VPN randomly loses login credentials, Switching off mobile network and restart it, forget about all the credentials that were saved in the vpn) and you do nothing but make empty promises and deliver partial fixes. I don’t care if you consider this a duplicate or not, just fix it. I can’t describe how far beyond me it is that you can’t save two pieces of text in a file, encrypted or not, and read it from there. Even if there are some system keychains and the like, they can’t be that unreliable - you are. Just get this over with.
Now, in case this simple feature which works on any other OS really is beyond your capabilities, at least cease and desist using a pop-up for entering the credentials. It disappears immediately upon switching to another application to copy the forgotten credentials from. This way not only you don’t fix it, you also prevent us from doing so.