System email app "Sort by: ..." lost between reboots

ldezem · 5 September 2026 18:27

REPRODUCIBILITY: Always
OS VERSION: 5.2.0.17
HARDWARE: Jolla Phone 2026
UI LANGUAGE: English (GB)
REGRESSION: Since getting device

DESCRIPTION:

I want to set the system email to “Sort by: Status”. Every time I reboot, the system defaults to “Sort by: Time”.

PRECONDITIONS:

I have one “General email” account on the device which works on a rented server.

STEPS TO REPRODUCE:

I set “Sort by: Status”
Reboot
System email defaults to “Sort by: Time”

EXPECTED RESULT:

ACTUAL RESULT:

The system email does not respect my desire to sort by status

MODIFICATIONS:

Various repositories and android apps but nothing related to email configured. Quick app switch and Disable double tap to wake gestures enabled.

ADDITIONAL INFORMATION:

My device has a weird Jolla Phone USB charging crash bug, most likely not related.

nthn · 5 September 2026 18:29

Great bug report, thanks!

@dcaliste is (among other things) the email wizard, maybe he can take a look at why this is happening.

nephros · 5 September 2026 18:54

The sorting parameter is kept only for the session (lifetime of the app), and not persisted anywhere.

You don’t need to reboot to see it, closing the app is sufficient.

This is likely by design, in which case this is not a bug but a feature request.

ldezem · 5 September 2026 19:04

Ok, should I remove this and add to feature requests? Its difficult to understand what are settings in reference to the pull down menus. Are pull down menus more like “actions” and settings somewhere else?

Edit: Yes, pull down menus are “actions” and not settings (and a pull down “action” cannot issue a setting). The framework is discussed for example here. So this would be a feature request for more settings on the system email app. There a are a few listed here and I’ll merge them.

nephros · 5 September 2026 19:47

Usually yes, but that’s not a hard rule.

Persistent settings are either:

on a separate page, usually called - well - Settings
for some Jolla Apps in the Settings application under Apps.

As for the report, I guess you can leave it here. You could mark it ‘solved’ if you like, even it isn’t, strictly.

nephros · 5 September 2026 20:04

You know what, this sound like a useful feature, I’ll see if I can cook up a patch for that!

EDIT: Ok, done.

Available via Patchmanager Web Catalog. Please test.

ldezem · 5 September 2026 20:49

Cool! I’ll test it. And 20 characters

Edit. This will take a moment because I need to figure out the Patchmanager Web Catalog I’m on 5.2.0.17. The current patch is for .16 (I enabled “Version check: No check”, activated the patch and set activate on booting). The pull down menu shows “Sort by: Status” every time I reboot (I’ve set it to “Sort by: Status” before rebooting). But I don’t yet know if what reads in the pull down menu is how it behaves. I will continue testing! Brilliant!

nephros · 6 September 2026 07:48

Your handling of the patch is correct

And you don’t need to reboot to test, simply restart the email app!

ldezem · 7 September 2026 10:54

Broadly speaking I think this works great. But there is an issue: When I got five new mails, the sorting produced an unexpected result.

ldezem · 8 September 2026 08:25

I was able to replicate the issue. When navigating from Notifications to the system email, the 1.0 version of Persistent Email Sort Order -patch lists messages weirdly and does not mark read messages as read (and move below the unread email on list).

nephros · 8 September 2026 16:17

And you can confirm that this does not appear with the patch deactivated?

ldezem · 9 September 2026 08:04

It seems what I described as “unexpected” is how the system email lists stuff. Seems like read mails are not pushed down in the list. (The sorting patch is deactivated).

I’m interested to get the email working (I like that it does search really fast) but does this look like something which is beyond a patching approach.

nephros · 9 September 2026 08:10

Okay that is “good” in the sense that it’s not caused by patching apparently.

Maybe warrants a bug report. I don’t think there’s too many users of that feature, so it may gave gone unnoticed.

dcaliste · 9 September 2026 08:33

I agree, that’s worth a bug report. The expected behaviour should be an always properly sorted list, so viewing it after a read status change should put it in the same state as when the list is re-created as new (for example by leaving the folder or the account and coming back to it).

ldezem · 9 September 2026 09:12

I made the bug report. While working on it I noticed this is an old issue (also expressed as a bug twice). It was added to internal tracker in 2023 and the earliest mention of a “Sort by: Status” -issue is from 2021.