[Release notes] Tampella 5.0.0.29 for Jolla C2

Many thanks to you our active contributors for your feedback and proposals.

Version history of the OS release

  • 2024-10-24: OS version 5.0.0.21 “Tampella” was released for the Jolla C2 community phones as an over-the-air update.
  • 2024-11-14: OS version 5.0.0.29 “Tampella” was released for the Jolla C2 community phones as an over-the-air update.

PLEASE NOTE

The security code of Sailfish OS is a minimum of 5 digits or characters. It is used for the device lock and home area encryption and is set at the beginning of the first startup. If you decide to use an external keyboard at this point, remember that you do not set a code shorter than 5 characters.

New community phone Jolla C2

  • Deliveries of the new Jolla C2 Community Phone started to the first batch of customers in October 2024
  • Sailfish OS (5.0.0.5) was pre-installed on the Jolla C2 phones at the factory
  • This OS update, 5.0.0.29, is intended for the C2 phones only. Other phones will get the Sailfish 5 later.

Release highlights

The list below contains the major improvements of 5.0.0.29, compared to 5.0.0.21:

  • Unnecessary logging eliminated; logging process made more robust
  • Rotation of alarm views disconnected from the home rotation, i.e., alarms are shown in the portrait mode
  • A minimum length of 5 characters is required when setting the security code (also when using an external keyboard). When checking the code, a shorter than 5 is accepted.
  • A charger must be connected or at least 30% battery charge is required for encryption
  • The startup wizard is terminated if the language is not selected in 5 minutes
  • DBus is now used to detect running startup wizard
  • Hanging up of the C2 user interface fixed
  • Tuning up the graphical user interface details
  • The option “Start Android AppSupport on bootup” is fixed
  • Root partition size on C2 increased to 10 GB (getting it requires reflashing)

Sailfish OS Forum: issues reported by the community fixed in this update

Technical changes

The detailed changelog is here.

Updating your device

The usual update process

Your device must be connected to the Internet and signed into your Jolla account.

Start the update from “Settings > Sailfish OS updates”. Avoid running updates on the command line, please.

We warmly recommend making some 3-4 GB of free space for your device’s internal storage ( /home ) before starting the update. Processing an OS update of almost 1 GB requires a good amount of work area. Move your pictures and videos to the SD card (or your PC or cloud service).

This is the usual drill before attempting to update your devices:

Back up your data before an attempt to update your device and save the backup to an SD card or some other off-device location (PC, your cloud service). Note that videos and images are not included in cloud-based backups. Do not reboot the device while the update is being processed. Do keep the phone connected to a battery charger during the whole process. The device screen may get blank during the update process; you may wake the display with a short power key press to monitor the progress.

For detailed instructions on updating software, read our help article in Sailfish OS Documentation.

NOTE 1:

Sailfish OS does not support downgrading. Never try to downgrade the OS as this would break your device.

NOTE 2:

After downloading an update and selecting “Install” in the pulley menu, the device runs a restart first. You will need to type the security code before the actual installation can start. A horizontal progress bar appears on a black background, under the Sailfish OS logo. When the other end of the bar has been reached the phone will restart automatically. If it doesn’t, please wait for 15 minutes. If it is still stuck at the 100% point of the progress bar it is time to perform forced power off . Next, turn the phone on with the power key and check the OS version at “Settings > About product”.

NOTE 3:

The Jolla Shop has the images of the latest OS release only. Keep the previously downloaded ones stored on your computer if you should want to reflash one of them later on.

Notification concerning apps from Open Repos

  • Compatibility with the release 5.0.0 has not been verified yet. Early Access users, please report

Some apps from Open Repos have been reported to cause problems when installing OS updates. Read the recent comments on those apps.

  • Call recorder has caused serious problems. We recommend uninstalling that app before the OS update. Read this comment, please.

Known issues

  • VoLTE not yet included. Please disable 4g in mobile network settings to make calls work correctly.
  • Calls and SMS messages don’t work over 4G networks
    • Workaround: Prefer 2G or 3G network in Settings > Mobile
  • AppSupport can’t use mobile data yet
    • Workaround: Use a WLAN connection
  • Scanning WiFi networks can sometimes stop working.
    • Workaround: Disable and enable WLAN, or reboot the device.
  • The ambient brightness sensor can sometimes get stuck; automatic brightness adjustment doesn’t work.
    • Workaround: Disable “Adjust brightness automatically” in Settings > Display and adjust the brightness manually, or reboot the device.

How did the upgrade go?

  • I had no issues during the upgrade process
  • I had small issues but was able to handle them
  • I got into serious trouble when upgrading my device (please help!)
  • I did not dare or want to update

0 voters

Help articles

The Sailfish OS help articles are available at Sailfish OS Documents repository.

14 Likes

Root partition size on C2 increased to 10 GB (getting it requires reflashing)

But are there means to do that today?

5 Likes

Yes, how can we get the increased root partition? Will you publish the steps for flashing or do we have to send our devices to Jolla?

3 Likes

Thank to everyone@Jolla for your very hard work (and tough skin for sometimes rough words) on your work for C2.

Update went flawlesly.

3 Likes

Great! So now I just have to wait, to get my returned C2 in return?
I know…patience, patience. :grimacing:

5 Likes

We are looking into options for reflashing C2s by customers.

21 Likes

Sounds good, thank you :slight_smile:

1 Like

Unable to update. No internet on wlan or mobile data. Have rebooted and same problem.

Did you set preffered 3G or 2G mobile network?

2 Likes

Thank you, hard working Sailors!

Writing this on 5.0.0.29 :relaxed:. Update was smooth, with only a very minor issue: screen backlight was low when my C2 booted into the update process, asking for security code.

3 Likes

QFT.
People, heed this advice!.

Myself, I had to make sure there was 1.6GB on the root partition in order for the update so succeed. 800MB failed, 1.4GB also failed.

4 Likes

Update has now been canceled four times via OTA. I’ll probably have to try it via console. :-/

I have set mobile network to 3G. Also phone calls are not working on 4G. C2 says on to top right corner 2.5G.

The same for me. Updated without Problem, Screen-Backlight was very low when asking for security-code and update-screen.

Nah, it’s just that there is one particularly large package, and downloading that tends to run into timeouts.
Are you using a very stable internet connection?

Also, Jolla servers may be very busy. Just try a bit later and a couple more times.

2 Likes

I set mobile network at 2G only. When I rebooted on tho top right corner flashed 4G for a short time then went back ont 3G. 2G, 3G or 4G no internet no wlan. Rebooted many times.

When mobile network is set to 4G I can call to everybody but nobody can’t call me.

VoLTE not included so 4G calls can’t work. If you call it will proceed thru 3G if available or lower.
No idea why WiFi don’t work for you.

1 Like

Thats a know Problem, you must set it to 3G until a next update with the VoLTE-Update is delivered.

3 Likes

Better feeling with the embedded browser engine now. Thanks.
And the update finished without problems.
Great work in short time!

2 Likes

Yes WiFi and 4G is stable but with both the sme issue