Did WhatsApp work out of the box in principle? Or did you have to change Android/Microg-settings? Are you using microG?
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On my C2 it worked out of the box without MicroG.
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I also did not receive the Inari blue back cover. Preorder batch 61XX.
Please look a viel posts above.
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thats really long, because it must not through the customs. Maybe you can check it on where is my parcel. For details. But here are summer holidays. Maybe it take a little bit or they has not scanned it right.
@rainemak @jolla What is the status of this case # 43553858 I have not received any feedback at all.
“Ref. Stolen or lost Jolla phones from batches #1 and #3. Orders #4249 #14662 #17973 #22770
Posti 001643008095005299”
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Batch #2 Order #72XX: parcel tracking number recieved.
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Mine went from posti.fi waiting for more News to directly to DHL: delivery today after 12 days. So maybe its the Same for you. Good luck!
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Did they fix the dust issue on Batch 2?
@jolla Should I provide the email address I used when placing my order for Batch #2, as well as the one I used for payment, to make things easier for you?
Regarding their delivery update, i think yes.
so i hope i am right and my phone will be delivered today without this dust issue 
Hi, maybe you can help. I place my order on May 13 and it says my order is 26,000 something but there’s like a ton of other random orders in between yours and mine that our phones?
Both pre-orders and full payments share the same numbering system. So when someone completes the payment, (or order a Jolla C2 phone, or some accessories) the order numbers increase.
Hi @Jolla
sorry for pinging, but have no permission for private message.
Same as ric9k, did not receive a shipping confirmation yet for
Pre-Order #5895
Payment / Order Confirmation #18835
I used different email addresses for the pre-order and the payment and emailed shop@ on 31.03.2026 to explain the mix-up with the two email addresses, but unfortunately never received a reply.
Could you please kindly check on this for me?
Would be awesome if I could get hold of the phone before I leave the country at the end of next week. 
Thanks a lot!
the posti tracking data for my order has been:
“We have received information about an upcoming delivery from the sender.
The item has not yet arrived to us. Tracking view will update once we have the item.”
for almost a week now. was this the case with you also?
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I haven’t gotten any reply from Jolla. It is very frustrating that something that could be fixed with 2 min of customer support effort is systematically neglected, and I have no other option than to cancel the order and request money back, as I have no chance of getting the phone if it gets shipped to the wrong (old) address.
I hope that @Jolla will fix it soon enough.
They have an very unexpected huge email storm for months. They are not ignorant just a huge backlog.
Just read the blog and forum for your questions.
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WhatsApp works perfectly without any problems or errors.
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Which was the least helpful thing to do. Read here why and what would be a better way.
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