Thank you very much! Quite an interesting read!
Today is my first day on sailfish forum and I’ll soon receive the device, I’m going to have lots to learn!
Thank you very much! Quite an interesting read!
Today is my first day on sailfish forum and I’ll soon receive the device, I’m going to have lots to learn!
If the phone you receive is affected by the issue, I’m sure Jolla will soon™ post the solution in this thread on how to solve it.
Batch #1 Orange ![]()
I don’t think I’ll be able to keep myself from using it so I’ll be awaiting the fix and a way to clean up the debris.
Luckily I’m not a big selfie bloke!
But they didn’t tell us how they have fixed it …
I think they figured out the assembly process and now need to think how to fix the customers’ units.
Just returned from a longer trip and finally unboxed my new orange love, that was shipped on July 22nd. Wow, it feels and looks just great but since it’s building up fog in the front cam when blowing into the ear peace, I controlled myself and it went back into the box.
I was going to ask if many people getting their phones now (August) can fog their camera like that, since this seems a simple test of whether they will suffer from the dust problem or not.
I will be very dismayed if my new phone (arriving in few days) has this problem, many weeks after they originally noticed the problem & should have done something about it (or stopped production until fixed, since having to replace/repair 1000s of brand new phones seems like a big expense Jolla won’t want to deal with).
Does anyone with a Jolla protective cover have any experience of this dust issue?
My phone was part of the first batch to be dispatched (21 or 23 July), and thankfully, I don’t seem to have any dust on the lenses!
So I’m wondering whether this protective cover might also play a role in preventing dust from getting in… ![]()
I have a Batch #1 Orange from the Phone Day1, can see little dust inside the front camera.
Serial number ending with 1214.
Cases and screen protectors don’t cover the earpiece or the top microphone.
Air can indeed pass through, but for the moment, it’s merely speculation to suggest/state that dust passes through the same opening, given that these particles are larger than air.
Dust could also enter around the edges of the lenses, or through other openings such as the top speaker…
As the build isn’t airtight, my question isn’t trivial. We need to explore all possibilities ![]()
Sure, but Jolla did say that there was an issue with the top microphone seal if i remember correctly.
Also these 2 openings are the ones right next to the front camera so it kinda makes sense.
These are merely assumptions, based on Jolla’s response to this issue in their original post.
In the second post, they allude to a possible solution found in collaboration with the manufacturer, which appears to be conclusive.
Although, as you say, this remains a likely possibility given its proximity, it isn’t necessarily the cause. It may also be related to what @Koza shared here
Let’s wait for Jolla to make an official announcement regarding this issue
I conducted the test with five other phone models of my collection. No other unit builds up fog. The camera should be sweaty pants proof.
How many of those other phones were made by a 20-something employees mostly-software company who created their last phone like 12 years ago?
I just noticed dust building up too
. ‘The Orange’ batch 1.
Phone received 5d ago, now 3 days in use. Now I setup my new phone and transferred everything over, will I have to transfer everything back to old phone again to ship new Jolla back?
Not happy about this at all. Why were shipments continued with yet another known defect? Should have halted shipping and correct the problem rather than forcing a roundtrip ![]()
Would have been shit show either way. Now people complain about dust, otherwise they would have complained about longer delivery times.
I hope it’s clear that I’m not blaming Jolla for anything here. They designed a dust proof phone, with a very good build quality and identified an assembly/quality issue that they are professionally taking care of. It was just about if this quick simple test is valid to proof if my phone is affected, without carrying it for a week in my pocket. Since, from my point of view, the result shows that it needs some rework, I’ll patiently wait for a solution before I start using it.
2270 here: No fog but not enough pocket time to build up dust.
Happy reading! ![]()