TL;DR Batch 3 is nearly done: a few hundred phones are left and we’re sorting those out. Sep-I orders are next, then Sep-II and October orders. If your order still has an open balance, now is a good time to complete it so your phone can join the queue.
Hello all,
A short update on where Jolla Phone shipping stands. Many of you who ordered Sept-I, Sept-II or October batch have asked where your phone is. The answer is that your batch is next in line, and below is what that means for you.
DELIVERY STATUS
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Batch 1 and Batch 2: delivered.
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Batch 3: soon complete, a few hundred units to ship.
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Jolla Phone (Sep-I 2026): next in line, starting by the end of October.
Jolla Phone (Sep-I 2026) shipping starts as soon as Batch 3 is out. Jolla Phone (Sep-II 2026) and October orders: after Sep-I.
To check your order, log in at https://commerce.jolla.com with the email address you ordered with. Fellow customers also keep a Community Shipping Tracker on the forum: Jolla Phone Community Shipping Tracker
ABOUT TRACKING
The shipping email goes out when your phone order is being fulfilled, this is how the platform we use works. Then we pack it and Posti scans it a little later, so the tracking page can stay empty for a few days. This is perfectly normal, no need to panic 
IF YOUR ORDER HAS AN OPEN BALANCE
Some orders still have an unpaid balance, and naturally we only ship phones that are paid in full. If yours is one of them, completing the payment now puts your phone in the shipping queue. If you have already paid in full, there is nothing to do. If you have changed your mind, the Withdrawal Form is here: Withdrawal form – Jolla Shop No questions asked.
Thank you for your patience. Every phone in the queue has one of your names on it, and we are getting through them as fast as we can. 
Smooth sailing, and see you on the forum,
The Jolla Team
P.S. Tonight we are in Stockholm. Roadshow Day 2 Community Event starts at 19:00 at The Flying Horse, Odengatan 44. Sailors from Jolla Team will be there, it is open to everyone and no registration is needed: Roadshow: community meeting @Stockholm Oct 22