Feedback on Jolla C2

Devices
#144

I have received my C2 Phone.

  1. unfortunately I had to realize that the fingerprint cannot be added during setup because these settings are missing!!!
  2. the SailfishOS Store also does not work or open smoothly!!!
  3. when trying to install alternative stores such as Storeman or Chum, they are not displayed on the screen after installation
  4. when trying to reset the phone to factory settings, unfortunately this setting is also missing!!!

How can I solve this problem or can it be solved in the terminal?
Thank you very much for your help and advice

#145

What makes you think it has a sensor?

This is not comprehensible - you’ll have to be more specific.
For me it has a little bit of more loading time than on my 10 III - that’s it. No functional issues.

This is pretty normal for pre-release versions. Some workarounds have been mentioned, but for basic users the best advice is patience.

1 Like
#146

Also called a “lemon” :confused:

1 Like
#147

Sorry, it’s an attention error on my part :wink:

#148

It freezes or opens the store sometimes slowly

#149

Careful with that.
It is better to use the built-in function in Chum GUI for that. Otherwise there may be problems later when the repos do become available. (Chum GUI relies on particular names for the repos it manages).

4 Likes
#150

I have found that after using Android apps, the pulley menu of native apps freezes and the entire app freezes, and ringtones and notification sounds are also muted, which is somehow caused by the “ngfd” process getting stuck.
After killing this process, everything works as expected until the next time you use Android apps.

#151

Thanks for the shout. I was yet unable to install the GUI so will be on standby when that becomes available.

I have all the necessary stuff for personal regular daily usage installed so I removed the repos (for the time being) so there should no longer be such issues. Might need to utilize containers for experimentation on this device to avoid further possible oopsies. :smile:

#152

The C2 is announced and sold as pre-flashed. Therefore it should not be necessary to flash it again. Hopefully the problems can be solved in updates.

1 Like
#153

C2 is locked, need “Werkszustand” (german), with a 4 chars security code. After reboot, device wants minimum 5 chars. Uuuuu…

Seen blog post for minimum 5 chars in this forum after first start the C2. Uuuuu…

Hopefully it gives a workaround, CU in the next week!

Greets from germany!

#154

I checked for failed services:

[defaultuser@JollaC2 ~]$ systemctl --failed
  UNIT                   LOAD   ACTIVE SUB    DESCRIPTION                  
● lxc@multi-user.service loaded failed failed LXC Container: multi-user    
● pulseaudio.service     loaded failed failed PulseAudio (system-wide mode)

How other see that?

#155

Is it not possible to trigger a factory default from the CLI? (assuming one can reach the CLI in the C2).

#156

You can install Storeman with this way. Tested and working.

I recommend doing Sailfish upgrade first before starting to customize your phone.

3 Likes
#157

Been fiddling around with my own C2 since it arrived a few days ago, and so far it’s an interesting experience. Missing the finger print sensor from the Xperia more then I expected (often one-hand use the phone while deep in mud at work), but the larger screen is nice!

I’ve noticed a few folks have issues with SMS, and been having the same issue also (Can recieve but not send, similar finnicky with setting for 4G/3G or varying the internet settings to have internet or SMS, etc etc). In fact been mildly tearing my hair out about it, but as best I can see it’s possibly a related issue as what is with the Xperia phones running SailfishOS: There’s an option on the Xperia phones "4G Calling (VoLTE) which coms up in resolutions there. The C2 doesn’t have that option to enable/disable at all. Might be something needing implementing to fix it?

Also had some issues with Android connectivity, but may be the above issue at play. I have had the bluetooth die on me a few times… though again might be the above as all connections died at once!

About the other thing I’ve noticed is a weird issue with scrolling on the browser. If you let it across using momentum, the browser will no longer accept input. It still works (plays youtube vids etc)… just… doesn’t accept input. Often making sure there’s no momentum behind scrolling (stopping the finger fully) can cause it to not trigger… but might be more to it then that. Very curious, really!

Cant use it as a daily driver yet (Xperia SailfishOS to the rescue!) due to those issues… but honestly willing to give more chances with what’s there so far!

1 Like
#158

I assume you have checked the “Disable Android AppSupport system package verification” in the AppSupport settings ?

Clicking on the menu (not on the checkbox) I was able to check the “System spoof signature” and enable it through SFOS dialog (not the android one):

image
image576×1280 90.9 KB

This checked the box for both MicroG and Revanced MicroG, but unfortunately other applications does not seems to notice this. Reddit complains about missing play services, and duolingo refuse to log me in.

None of those issue are present on my Xperia 10 Plus

Unfortunately, this is not enought.

2 Likes
#159

Jolla C2 Issue(s)

My Jolla C2 was delivered yesterday.
I charged it to 100% before attempting to configure it.

  • no SIM card inserted
  • when attempting to connect to WiFi it could not detect any networks.
  • continued with configuration hoping to setup the wifi connection at a later stage.
  • selected the default language - English UK
  • selected the country - Netherlands
  • entered the security code : 5 characters (numeric)
  • on ENTER a message appeared briefly - encryption failed… and rebooted
  • the C2 presented the “Enter the security code”
  • on entering my 5 character code the C2 did not allow access to the phone
  • but stays in a wait state as if attempting login
  • on recycling the power on my C2 the “Enter security code” screen is displayed again.
  • entering the PIN code does not unlock the phone
  • when I enter an incorrect PIN the following error message is displayed “Incorrect security code” is displayed.
  • what can I do to resolve this issue. Is there a way get out of this loop?
  • are there ways to re-flash the phone or reset it?
2 Likes
#160

My C2 is stuck in a loop after typing in the security code. It booted before but I was not able to click the network button to setup my wifi connection. Then I rebooted and I am stuck in this login loop until then. I have the guess something with the initial encryption went wrong and I am not able to decrypt my data. Nothing happens even after 15 minutes. Just the loading circle. I am able to use the keypad and the onscreen keyboard to type in my security key. Any idea how to restore the factory defaults to setup the phone again?

1 Like
#161

Exactly the same as mine…

#162

You are right. Several people hit the same issue.

2 Likes
#163

I feel you. Sounds like the same that happened to me. So sad to have a brand new device stuck at the first boot even after initial setup looked fine. If I am right, I saw a different message the last time it booted like “Encryption unsuccessful” or so. Then it started with the infinite loading screen after typing in my security code. We need a solution to setup the device freshly.

1 Like