Feedback on Jolla C2

Jolla C2 Issue(s)

My Jolla C2 was delivered yesterday.
I charged it to 100% before attempting to configure it.

  • no SIM card inserted
  • when attempting to connect to WiFi it could not detect any networks.
  • continued with configuration hoping to setup the wifi connection at a later stage.
  • selected the default language - English UK
  • selected the country - Netherlands
  • entered the security code : 5 characters (numeric)
  • on ENTER a message appeared briefly - encryption failed… and rebooted
  • the C2 presented the “Enter the security code”
  • on entering my 5 character code the C2 did not allow access to the phone
  • but stays in a wait state as if attempting login
  • on recycling the power on my C2 the “Enter security code” screen is displayed again.
  • entering the PIN code does not unlock the phone
  • when I enter an incorrect PIN the following error message is displayed “Incorrect security code” is displayed.
  • what can I do to resolve this issue. Is there a way get out of this loop?
  • are there ways to re-flash the phone or reset it?
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