OS VERSION: Vanha Rauma 220.127.116.11
HARDWARE: Xperia 10ii
UI LANGUAGE: English
REGRESSION: Worked in all previous releases since may 2021
Since upgrading Sony Xperia 10ii to 18.104.22.168 call forwarding no longer functions at all.
When trying to enable call forwarding, the message states that “Service message Problem with service request”.
No preconditions needed. Can be reproduced every time.
- Unlock the phone
- Select phone > dialler
- Try to make the call forwarding by entering **21*PHONENUMBER#
- Press call
Message stating that calls are forwarded to “the_number_to_forward”
Error message: “Service message Problem with service request”.
The problem is not only limited to call forwarding but affects all different service codes like for example:
##21# Cancel call forwarding
All of these give the same exact error message