[4.4.0.64][Xperia 10 III] The sound disappears and video freeze

Bug Reports
, ,
#81

I have a new twist on the issue: there is no alarm sound, no ringtone preview audio in the swipe-down menu slider, the pulldown menu in the Messages app freezes the application, but audio message playback in WhatsApp works, and Nettiradio can play audio through the loudspeaker. I assume Bluetooth audio works, although I can’t test it right now.

I suppose some application reserves some sink or something like that, what should I do check out now?

Edit: There’s no WhatsApp message notification sounds nor email sounds.

Edit 2: The screen went black when I was browsing journald, so I had to force reboot the device. Or just reboot, I’m not sure which one. Oh well!

#82

When i experienced that once audio through Bluetooth was still working

#83

During the last few months I’ve only used GPS a couple of times. Other than that, it was disabled. Guess what, EACH time I’ve used GPS I had the “total lack of audio” problem within hours after that, and not a single time when not using the GPS. Which leads me to a conclusion that this issue is 100% GPS-related. So in the future I will probably restart the device after each GPS use to avoid the disappearance of audio soon after that, usually in the least desirable conditions, e.g. when one needs to make a call and only hears silence.

1 Like
#84

I just had 25 days of uptime with GPS disabled the whole time to be sure, and audio still broke. I did have a long session of using Bluetooth headset before I noticed this, however. Using Bluetooth hasn’t caused audio loss before AFAICT, but I think it’s worth mentioning.

1 Like
#85

I’m 100% sure that the issue will appear when having the GPS and Android support running at the same time.

#86

Try using Android apps and GPS as usual (a lot), but reboot your device once a week. My hypothesis is that you will not hit the issue, or will hit it a lot less frequently.

#87

Unfortunately things are not as clear, I’ve encountered the issues even with GPS/ location being disabled. Xperia 10 III audio and video problems trigger after a period of time in use - #29 by schmittlauch

#88

I’d like to investigate one possible correlation:

On top of which pre-installed Android OS did you flash Sailfish OS? I have to admit that my device already had Android 13 when I bought it, I had no access to a Windows machine to downgrade back to Android 11 and thus directly flashed Sailfish on top of Android 13. If this is the same for all o you, maybe some updated firmware components or settings that came with the Android 13 OTA from Sony could be at fault?

#89

I did not update my X 10 iii beyond Android 11 62.0.A.9.11 with Android security patch level: 1 February 2022 prior to installing SFOS.
So I installed SFOS on Android 11 and experience the audio/video issue from time to time …

1 Like