Xperia 10 III audio and video problems trigger after a period of time in use

I loaded the sink idle module again and a few hours later all sound was gone. I unloaded the module again and test this a couple of days. Sadly unloading this module has a huge impact on the battery.

Had this problem again today. No phone ring tone, no audio in call when answered, no notification sounds. Tried restarting home screen, but that made no difference. Only a reboot fixed things. 10 III on 4.4.0.68

I do still have the issue once in a while .
I do still not know why but I may get the issue after a restart of the phone and use of the Bluetooth.
To solve it I run the following command in the Terminal:

pulseaudio --check && pulseaudio -k && pulseaudio --start

Teh issue will occur when having the GPS and android support open

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this somehow matches my experience: I have the issue sometimes after using PureMaps. I only activate GPS when navigating with PureMaps and deactivate GPS thereafter. Often (always?) the audio and video problems show up after using Pure Maps. In most cases, Android Support was running when using Pure Maps.
The issue is still there …

@elkiaer @JoOppen I cannot certainly say anything about the role of Android Support. But for GPS I can say that your observations are a red herring:
I’ve had location services deactivated for several days, but still got the audio issues (both types: no audio at all, or audio staying at the wrong sink).

@schmittlauch I guess your observation is helpfull because for me the issue closely correlates with the use of PureMaps for navigation. But, off course, I don’t no whether this is a mere coincidence of using GPS and Android or something else.

I am switching on/off gps, to use in waze few times per week. Always after using gps in some app sound is lost after some time (could be after several hours). Therefore always after using gps after disabling it I restart my phone. When gps was not enabled, issue does happen to me even if phone is working without restartng for a weeks.

What could be tested is to restart the phone without android support. Enable the gps and see if the no sound will occur. REMEMBER NOT TO START ANY ANDROID APPS.
If an android apps must be started close the gps support first.

I had this problem every other day so I left the phone without Simcard. Read about a user experiensing different variations in time, travelling in different countries. So i charged the phone (10III), After two months everyday testing the sound, it did not fail once. Might this be a fault conversation with the Simcard and how does that effect the sound ???

The phone uses your location via the simcard mayby the bug is there

Is this related??

Yes, I do not know how to solve it, but do not have the GPS open then I will not have the issue.

In my case it was definitely independent from GPS and /or Android support. It occurred today with location off and no GPS use, also Android support was off

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Hey, so this is a Pulse Audio issue.
The quick fix is to run something like this in the terminal pulseaudio -k, which kills the existing pulseaudio process and starts a new one. If your terminal is irresponsible, reboot.
In android apps, sometimes mic won’t work but audio still works. While pulseaudio -k could work, sometimes closing the app altogether and restarting it, can fix the issue.

They always tell us to get logs, particularly journalctl -b --no-pager as devel-su or sudo. However, this logs everything, and pin-pointing when the issue arises can be challenging.

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Today was again the audio locked in speakers.
After devel-su:
pulseaudio -k
gave an error message that translates to “background process not interrupted found, no suitabke process”

PA runs as normal user, not super user. So, no devel-su before killing it…

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Oh thanks for letting me know, I will test next time as regular user

A “friendlier” way to do it is systemctl --user restart pulseaudio (as defaultuser).

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I do stop and start pulseaudio, i had better results with that

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