[4.4.0.58 EA] cannot make calls anymore

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.4.0.58
HARDWARE (XA2, X10, X10 II, …): XA2
UI LANGUAGE: German
REGRESSION: (compared to previous public release: Yes, No, ?): yes

DESCRIPTION:

I installed the update, everything went fine, even calls worked.
On day 4 after the update I noticed for the first time, that I could not call someone.
Sometimes the UI does not react, when I enter a number and press the call button, sometimes i just get 3 short sounds.

Rebooting does not help, the simcard is working in other devices/can call from a XA2 with Android. The provider is AldiTalk which should be O2/Eplus.

PRECONDITIONS:

Updated to 4.4.0.58, verified that calls work.

STEPS TO REPRODUCE:

  1. update, test calls work
  2. wait 4 days
  3. call someone

EXPECTED RESULT:

Calls work

ACTUAL RESULT:

Neither being called not calling works

ADDITIONAL INFORMATION:

Mär 22 09:07:13 XperiaXA2 voicecall-ui[5895]: [D] onCallClicked:164 - Call number: <some number>, connection: gsm, modem:
Mär 22 09:07:13 XperiaXA2 telepathy-ring[5941]: trying to create call to "<some number>"
Mär 22 09:07:13 XperiaXA2 ofonod[2922]: dialing "<some number>"
Mär 22 09:07:13 XperiaXA2 mce[2257]: tklock.c: tklock_datapipe_uiexception_type_cb(): uiexception_type = none -> call
Mär 22 09:07:13 XperiaXA2 telepathy-ring[5941]: call create request to "<some number>" successful
Mär 22 09:07:13 XperiaXA2 kernel: send_afe_cal_type cal_block not found!!
Mär 22 09:07:13 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:13 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:13 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:13 XperiaXA2 [5002]: [D] unknown:0 -         Type: "org.freedesktop.Telepathy.Channel.Type.StreamedMedia"
Mär 22 09:07:13 XperiaXA2 [5002]: [D] unknown:0 -         Interfaces: ("org.freedesktop.Telepathy.Channel.Interface.DTMF", "org.freedesktop.Telepathy.Channel.Interface.Hold", "org.freedesktop.Telepathy.Channel.Interface.Group", "org.freedesktop.Telepathy.Channel.Interface.CallState", "org.freedesktop.Telepathy.Channel.Interface.ServicePoint", "org.freedesktop.Telepathy.Channel.Interface.Splittable.DRAFT")
Mär 22 09:07:13 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:13 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:13 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:13 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:13 XperiaXA2 lipstick[5022]: [D] onDestruction:268 - coverActionIndicators destroyed voicecall-ui.desktop
Mär 22 09:07:13 XperiaXA2 lipstick[5022]: [D] onCompleted:264 - coverActionIndicators created voicecall-ui.desktop
Mär 22 09:07:13 XperiaXA2 kernel: qdsp_cvp_callback: cmd = 0x112c2 returned error = 0x9
Mär 22 09:07:13 XperiaXA2 kernel: voice_send_vol_step_cmd: DSP returned error[ADSP_EALREADY]
Mär 22 09:07:13 XperiaXA2 kernel: qdsp_cvp_callback: cmd = 0x112c2 returned error = 0x9
Mär 22 09:07:13 XperiaXA2 kernel: voice_send_vol_step_cmd: DSP returned error[ADSP_EALREADY]
Mär 22 09:07:13 XperiaXA2 mce[2257]: modules/proximity.c: mp_datapipe_set_proximity_sensor_actual(): state: UNDEF -> OPEN
Mär 22 09:07:13 XperiaXA2 ofonod[2922]: data reg changed 1 -> 2 (searching), attached 1
Mär 22 09:07:14 XperiaXA2 kernel: binder: 6165 RLIMIT_NICE not set
Mär 22 09:07:17 XperiaXA2 kernel: binder: 6165 RLIMIT_NICE not set
Mär 22 09:07:20 XperiaXA2 ofonod[2922]: Call 1 ended with RIL cause 31 -> ofono reason 2
Mär 22 09:07:20 XperiaXA2 kernel: binder: 5407 RLIMIT_NICE not set
Mär 22 09:07:20 XperiaXA2 mce[2257]: tklock.c: tklock_datapipe_uiexception_type_cb(): uiexception_type = call -> linger
Mär 22 09:07:20 XperiaXA2 [6037]: [C] unknown:0 - Cannot clear icon cache dir at "/home/defaultuser/.cache/apkd-bridge-user/apkd-bridge-user/mpris/coverArts"
Mär 22 09:07:20 XperiaXA2 pulseaudio[5530]: E: [pulseaudio] classify.c: could not find group
Mär 22 09:07:20 XperiaXA2 ofonod[2922]: data reg changed 2 -> 1 (registered), attached 1
Mär 22 09:07:20 XperiaXA2 kernel: binder: 6165 RLIMIT_NICE not set
Mär 22 09:07:20 XperiaXA2 kernel: binder: 6065 RLIMIT_NICE not set
Mär 22 09:07:22 XperiaXA2 mce[2257]: tklock.c: tklock_datapipe_uiexception_type_cb(): uiexception_type = linger -> none
Mär 22 09:07:23 XperiaXA2 kernel: binder: 6165 RLIMIT_NICE not set
Mär 22 09:07:26 XperiaXA2 kernel: binder: 6165 RLIMIT_NICE not set
Mär 22 09:07:26 XperiaXA2 [5002]: [W] unknown:0 - void TelepathyProvider::onHandlerInvalidated(const QString&, const QString&) Handler invalidated: org.freedesktop.Telepathy.Error.Terminated: Release By User
Mär 22 09:07:26 XperiaXA2 [5002]: [D] unknown:0 - "Telepathy Handler Invalidated: org.freedesktop.Telepathy.Error.Terminated - Release By User"
Mär 22 09:07:27 XperiaXA2 voicecall-ui[5895]: [W] updateAction:229 - instance was empty
Mär 22 09:07:27 XperiaXA2 voicecall-ui[5895]: [W] updateAction:229 - instance was empty
Mär 22 09:07:27 XperiaXA2 lipstick[5022]: [D] onDestruction:268 - coverActionIndicators destroyed voicecall-ui.desktop
Mär 22 09:07:27 XperiaXA2 voicecall-ui[5895]: [D] onError:555 - VoiceCallManager::onError  Telepathy Handler Invalidated: org.freedesktop.Telepathy.Error.Terminated - Release By User
Mär 22 09:07:27 XperiaXA2 voicecall-ui[5895]: [W] unknown:0 - InitManagerJob Error: Job was deleted before finished!
Mär 22 09:07:27 XperiaXA2 lipstick[5022]: [D] onCompleted:264 - coverActionIndicators created voicecall-ui.desktop
Mär 22 09:07:27 XperiaXA2 mce[2257]: modules/proximity.c: mp_datapipe_set_proximity_sensor_actual(): state: OPEN -> UNDEF
1 Like

After update the first day I didn’t made any calls, the next day when I tried to make a call I couldn’t. I didn’t try entering the number but calling to a contact or from history was impossible, I pressed the contact but nothing happened. Incoming calls worked all the time. Fortunately restart fixed the problem for me.

Sorry to hear that, is the problem still the same, if it is couple of questions:

  • Does the phone indicate anyway that there is an incoming call coming?
  • What happens on the calling device does it hear alerting or does it just fail immediately also on the remote end?
  • Seems that SIM doesn’t make any difference, but can you still try with another SIM card?

No I tried to reproduce it again, rebooted, and now it works flawlessly…

Same on my Xperia XA2, since 4.4.0.58 EA update, unable to use phone call

  • incoming calls, phone rings up, but no way to pick up the call through the interface. I also notice on the display that phone connectivity downgrades from 4G to 3G as phone rings;
  • outgoing calls : unable to launch a call, with the virtual keyboard, as soon as I type the first digit number the call app closes. From address registry, interface doesn’t react when selecting a phone number to launch call.

I tried several times to reboot, but nothing changes. Call app is unusable on my phone.
Hope this works with the finale release…
Internet browsing and other apps (native sailfish or android) work as before upgrade.

1 Like

Same issue here. No calls in or out. Dialer app hangs. XA2 ultra.

Edit: I may have to reflash. Now camera won’t work, and several apps just won’t launch.

Installing openrepos/sfos-upgrade , I was able to manually complete 4.4.0.58 uograde correctly from cli. Phone calls and other apps now work as before the upgrade.
Hope it can be useful for others.

How did you know that the upgrade was not completed?

the issue might be related to this one: Phone app crashes when calling or being called - #3 by spark
This was solved by revoking zypper dup in terminal as root.

1 Like

Ah. I “rolled back” to 4.3 via system reset. Then I perfomed the update via the system ui and have been issue free since then. It seems as though its a good idea to stay away from zypper dup for now…because that’s how I had previously updated. Good find.

Just a guess. Updating via UI was not smooth. In particular a message about harbor-storeman that I recklessly uninstalled . The update via UI completed without any particular message. After reboot, the version displayed was indeed 4.4.0.58. But no longer way to use phone calls.

Several posts on this forum (including SFOS version 4.4.0.58 without upgrade - #10 by DrDweeb and [solved] Xperia X 4.3.0.15, upgrade to 4.4.0.58 failed ) reported issues with using various apps and attempts to resolve partial updates, either using the ssu tool or sfos-upgrade.
Using the latter downloaded the latest versions of a whole set of rpm packages, which seems to indicate that the GUI update was partial.

1 Like

Same issue and solution for me, too. The UI upgrade failed, but after a restart the phone claimed to be on the latest version. sfos-upgrade --verify installed a bunch of stuff and the phone app works again for me.