If you can confirm VoLTE is working, you could add your operator to the wiki list of VoLTE provider support
I also got a shipping notification just now #59xx. Quite excited is an understatement!
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O2 over here. Reception indoors can be spotty at times (on the Xperia X10iii though)
Great news, I just received the notification for my preorder #60XX! Iām really relievedāit looks like I should receive it before my move after all. Thanks again for the help!
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You will get it as you are in batch 1. You should only send them an email if you were at the Release event and forgot to pick it up. Try to ask here before you send emails, because processing emails eats their time.
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Everyone in the batches 1-3 will get it automatically. It is a surprise gift, so it isnāt mentioned in the order list, and no need to send emails about.
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its underway and the parcel tracker tells all three Orders and they refunded the Second Delivery Costs. Wow. Good Work. Thank you. Really looking ahead
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Received my phone today on 14th August as a nice friday gift.
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Hi, i am in batch 1 #6011 with snowwhite back.
When i fully paid my phone, i forgot to apply the preorder voucher, sent an email explaining my fault and jolla canceled my preorder and refunded the 99Eur.
Phone shows in state preparing for delivery.
Question is, will my order be processed if the processing is done in order of preorders and mine was cancelled?
Has anyone with a preorder # higher than 6011 received the phone?
thomas
today we reached #59xx to #60xx in the reports of phones to be shipped out.
did the refund you only the 99Eurs and held the remaining payment ?
Then you should be within the game. We all have a preorder and a much higher order number. Preparations and shipment are within the order of the preorders. The easiest way for you to check is, to loging into the shop with the mail you ordered with. There the correct actual status of your order is shown.
As far as visible in the community tracker, there ware mainly orange phones today. But 4-6 out of 100-200 packages is not a reasonable quorum.
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Mine is orange as well. 60xx.
All right! Iām not very good at speaking English. I always use it. Is there no relevant third-party sales channel for the translation function of the browser when viewing posts in China?
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Orange too. But I will have to wait quite a lot (12xxx preorder number).
Welcome. This translation is great!
There are no third party shops known to me but that doesnāt mean that they donāt exist.
You can install Android browsers with translation plugin.
Iām on SMARTY which is on Three I think. Works fine.
While Iām here, UK people. Did you just get that alert? I didnāt 
No, didnāt get the alert either.
Wife got it on her Android phone
Hi. I got like 3 emails from Jolla about it and also from the local postal company. If you use the Shop app you can track the delivery
Should my order have been handled already? Order #51xx. I registered and paid with different emails. @Jolla
My order 57xx has not been shipped tho, I have also emailed @Jolla shop to get a change of address, using the subject convention, as I need to move, but didnāt get a reply the tracker is now beyond it. Any advice?
This isnāt an absolute indicator of anything. Jolla assembles the different color batches in different days, so someone with right color selection with higher pre-order number might ājumpā the queue and the rest will catch when the day of their color is next up. Also if your pre-order and final payment were done using different email addresses, it causes issues in the store backend and Jolla handle that kind of orders only once a week.
See the previous answer or read the newest community news letter.
Just wait calmly. Your other option is to panic and that doesnāt change the outcome.
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