Jolla Phone update - Deliveries started and other next steps

my problem is not panicking, but moving and changing address :smiley: :smiley: but thanks for the good advice!

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Doesn’t your postal service have a redirect service?

In the long run it stresses your heart and that can negatively affect your lifetime expectancy :frowning:

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Yep. The Hitchhikers Guide to the Galaxy.

Panic is not a bad thing. It has its own God, Pan.

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That’s assuming the packages are handled by the regular Post service. If @pattpatel is from Italy (judging by first name), then google informs that Posti packages can be delivered by Poste Italiane, GLS or SDA Express Courier depending on the merchant. Maybe others from Italy can clarify which delivery service is used for Jolla.

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The issue is also that I’m moving abroad, so package redirect would be ineffective. I will arrange so that somebody can pick it up in Italy for me, but I wouldn’t see it anytime soon. I really hope the address can get updated before the phone is shipped… fingers crossed

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I ordered my phone at May and the shop order says 26,000 something am I really the 26th thousandth order I was in the September 2 batch

No, the first post of this thread shows that you’re somewhere around 12k

https://forum.sailfishos.org/uploads/db4219/original/2X/7/799887d4701af04e2ba6378ad6128613e2a5de4b.jpeg

The preorder started ~#4200, then when they started taking full payments they issued newer order numbers. On top of that there were still sales of the C2 phone as well as order numbers issued for separate (from the phone order) accessory purchases and for voluntary subscription payments.

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I’ll try to get all 100 orders for every ‘batch‘ of 100 orders in the Community Shipping Tracker, gotta catch ‘em all.

(I’m joking, please don’t send me thousands of entries)

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Then you shouldn’t speak out that loud (bold font). :laughing:

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Was the Same for me, forgot the Voucher and they refunded me the Money. I asked the Same question. Pre Order number 48xx, Phone will arrive today. If nothing bad happens to the parcel :sweat_smile:

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hi, i ordered my phone in december in batch #1. apart from the email that i received on july 15th, i have not heard anything and in the order page of the shop, the status remains unchanged since i paid the balance on april 12th.

are there other people here in batch #1 still waiting for information or has something gone pear shaped with my order?

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If you paid with Paypal there might be issue with your two different emails. Solving that will take time.
There is a tracker topic here. What is your preorder number?

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the order number is #205XX - i paid with visa though, not with paypal

What is your preorder number? Not the order number.

Did you search for a tracker topic?

And everything went wrong the right way. Got my new phone yesterday night.

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I also ordered in batch #1. My pre-order number starts with #449. I made the further payment on 27.03.26. I haven’t heard anything else either. I think it will come soon.

Give it a week and see if u not getting a notification i except i will get mine next week im around youre number and preordre 61x and its around those numbers they sendt out now

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Got my phone yesterday, and have to say it works damn well with hearing aids! I can hold the phone flat against my (behind-the-ear) aids and the sound comes through beautifully–way better than any of the previous phones I’ve owned. I don’t know if this is a happy design accident or if someone put a lot of effort into making this so, but thank you whoever you are!

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Hi, I am not sure I understood this correctly. Does this imply the Special TOH is already available? If so, as one of the first of the 10,000 orders, how do I get one?