I’m pretty sure that the pace will pick up in a week or two.
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And everything that happens might be your friend. 
(Delay option kept greyed out in app, DHL sent mail saying they can’t delay delivery, blah blah)
DHL needed a long enough time for the Lituanian dispatch and the storage time for DHL parcel boxes is 7 days.
So I will make it in time if nothing goes wrong. Or if everything that goes wrong, goes wrong the right way further on. 
Has anyone else have had their orders marked as delivered without receiving all of the items? I got my phone, orange and black back covers, transparent protective cover and screen protector at the Day 1 event, but the Snow White back cover was to be delivered later due to manufacturing issues. I received a tracking code for the Snow White back cover that would be delivered later, but no updates on that since. On July 31 I got an email my whole order was marked as delivered yet I still haven’t received the Snow White back cover. Sent an email, but alas their inbox is getting swamped. I’m order #19xxx if that’s at all relevant here. Hope Jolla can sort these things out soon! 
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They will… soon®.
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It is not really the refresh rate, the screen is 90Hz. The issue is rather sync or general performance/optimisation issues, especially in the native browser.
Compare scrolling in the browser to pulling up the app menu. That is day and night.
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Got my Snow White tracking code back then, too, and no changes since. Not worried, it’ll come at some point.
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I wasn’t worried until the entire order was marked as delivered. Just wondering if others have experienced anything similar and if Jolla themselves are aware of this. 
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I’m also in Manchester and was hoping I was going to get away with it too! Alas, I was charged £82.37 this morning!
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Might be some integration that marks order completed after a tracking code for the order is created in Posti API, I guess. (The actual act of then handing the package to delivery company is harder to track programmatically)
Just got the email from Royal Mail (UK) about the Customs charge: £71.70 (including £12 in handling fees)
That’s not too bad!
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For UK most tracking systems end at customs. When the parcel is puled by customs an then processed, without fees, it will be noticed as customs clearance.
If the pull it and there is a tax calculated on that the parcel is finally delivered, to customs not to you. All processing after that will not be shown to the upstream sender, in addition there is no information about all following actions, sending numbers, tracking associated with the original tracing number.
That’s the special handling of packets since GB left the EU, thanks to their blond haired, not orange something which … you know what I mean.
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Hello everyone,
It seems there haven’t been any shipments since the beginning of the week. I’m starting to get a bit worried—preorder number #60xx, and I’m moving in mid-September. I wonder if I should change my address or not… If so, how, given that the staff seems overwhelmed?
Thanks a lot for your help!
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No reason to be worried. And of course it is ok to be impatient. This summer gap in the activities appears to be usual
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I’m not impatient, I’m just worried that the package might be shipped while I’m in the process of moving.
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According to the community tracker, they have been shipping orders every day this week. Seems like they are at number 57 now so with current pace and a bit of luck you order might get shipped sometime next week.
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Dunno how i got away with it. It might’ve been because of the weekend, maybe they had too many items to deal with, so they let a bunch through 
? I’m not complaining though
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Don’t be worried, actual state (of the movements in the tracker) seems to be Friday to Tuesday for your 60xx to be sent out. If they keep up the actual pace. I personally hope for Friday, thaht would mean i could have hopes towards end of next week/ delivery until end of august. For the first phones in batch #2 starting around my #68xx
Don’t you guys have post rerouting services? In Finland you get 1 month free rerouting when you move and with payment you can extend that to 12 months.
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To be on the safe side and have a peace of mind, I would update the change of address to a forwarding address company like forward2me, https://www.youtube.com/watch?v=vgHvcQ_HY9M
