Jolla Phone update - deliveries started and other next steps

This time it’s a bit different, though.
Now it was a legitimate preorder, so they better deliver if they don’t want to get sued out of existence :slight_smile:

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@WT.Sane not sure about your location but finnish post offer services for holidays like “halt post, redirect post, prolong the collection time of packages”. These are considered the options to be used if unable to receive post at certain times or they need to be forwared to a another address.

DHL provides the same (and the German carrier picking up from Posti is DHL). So either relay, defer or have a neighbor pick it up. Options there are many.

Unfortunately there is no halt post option with DHL app.

There is no one there to pick this up. I will change my location in the baltics every day or two, so derfering makes no sense. DHL will deliver to a parcel station anyway but parcels are kept there only for a few days. Unless I can prolong storage times the parcel will inevitably do the grand tour.

Shit happens.

Batch #1 Order #471x still no shipping Mail :neutral_face:

It seems that it is quite difficult to get one of these phones. For comparison, the Jolla C2 is delivered quickly and within a reasonable timeframe.

Jolla C2 is basically a generic smartphone with Jolla’s logo, assembled by the OEM factory
Jolla Phone 2026 is custom, assembled by Jolla in Salo

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Define “reasonable”. We’re dealing with a small, mainly software-focused company, that created a bespoke cell phone without probably too much experience regarding potential tripfalls and how to deal with them quickly.
Why are people so g*amn impatient?

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Not sure about the app, but (in theory, cannot check and the parcel is already out for delivery) it should be possible to delay the shipment.

There’s as far as I remember the option the set a concrete delivery by the users choice. I did that a few times before, but don’t know how far in the futute this may work.

But would maybe an option to put it on the latest possible delivery day to choose, and if it can’t be delivered it will still go to a pickup station ad stay there for another 7 days (at least in Germany).

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The option is not availabe to you. I told you it was not available to me. We are using the same app for the same type of delivery. What makes you think it should be possible?

The option is clearly not available for me because the delivery van is parked up the street with the driver having his lunch break (literally). Why it should be listed as an option but not available before the parcel is out for delivery is beyond me - but maybe DHL would know? After all it’s their service and their web page.

Item delivered to the recipient ! #46xx

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I’ve already received the email from Jolla with tracking information. Thank you so much, @Jolla, and sorry for being so impatient!!

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My order #5258 just received the tracking number.

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Not quite, you bought a Pre-Order voucher.

Not the same as a real pre-order per-se.

Whoop, there it is…

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Depends on which “stage” they are currently in … maybe they already used their pre-order voucher for the final pre-order order. :smiley: There’s a reason why I was confused by “we’re sending phones out in order of the pre-orders” … as technically, the order number they’re going by is not the one of the pre-order, but the one of the pre-order-access-downpayment-voucher-order.

It’s just part of the experience/fun of being a Jolla customer: Contemplating about their unintentional riddles and hoping for the best. :smiley:

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I have not sent an e-mail to Jolla as I’m aware of the queue they still have to go through.

I got a shipping notification ~2 hours ago, with order #53xx.

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