I haven’t ordered or received a C2, but I am surprised that people are not allowed to flash the phones themselves. Reeder even used to offer images for some of their models together with a flashing guide: P13 Blue Max Pro 256 GB Cihazıma Nasıl Yazılım Atabilirim? - ReeDükkan Blog
Unfortunately they no longer do this, the links are broken and they haven’t provided an image for the S19 Max Pro S. But why can’t Jolla do this?
After having flashed a couple of Xperias, I feel tech-savvy enough for doing so.
BUT, my main motivation for buying the C2 was that I will receive a phone that does not need to be flashed
This is the same on 4.5.0.24.
But also to have a phone that CAN be reflashed by the user.
Yes, fully agree - and a factory reset image (i.e. a separate partion) on the phone would be even better. In the instant case, however, the factory reset image might have the same issues as the original image.
Back in the j1 days we had to update yt-dl regularly to make ytplayer to work
A friend of mine said me he would never have bought a device like that cause he just wanted his device to work
I do suppose 90% of the people are like this, then there is us 
Thank you. I have noticed that Sailfish and Volla have an equally privacy friendly browser, contrary to e-foundation and Apple’s. Wrote my little experience here under the subject ‘browser’.
Sure, Sailfish means privacy and no locked in. A good UI and elegant design. But it’s also buggy and unstable and sometimes sluggish. (Reboot, reboot.) Some important features simply don’t work. Volla is snappier and more reliable. Volla gives updates regularly without problems. So it is possible. But it’s not as charming as Sailfish.
And WE need all these options, Jolla decided to remove because they may be not important for mainstream customers. Who fixed the most bugs in the last years? The community or Jolla?
edit: what about a minimum amount of testing before shipping? We have now a failure rate of at least 5%.
Yes, but hang on a minute, the C2 may well have turned out to be a beta state device with a beta state OS and taking something like 2 years in practice to become reliable and usable - but it wasn’t sold as that.
Jolla sold it as “the reference device designed for the Sailfish community” and we were led to believe this would allow us to “Experience Sailfish OS as it’s meant to be, on a limited-edition device brought to you in collaboration by Jolla and Reeder, our esteemed European manufacturing partner” not as some beta device which might, or might not, be the Sailfish its meant to be at some undefined point in the future, sometime soon, maybe, perhaps.
The whole premise understood by the community (and posted about many times here) was that by working with Reeder closely to bring a Jolla branded phone to market (as opposed to being on the receiving end of what Sony chooses to toss out once in a while) we would avoid all those hardware adaptation issues that have plagued SFOS on Sony devices in recent years.
And, for the first time in many a long year, here was a phone that you could buy pre-flashed - so non-technical people like me didn’t have to worry about all that. It was as close to a modern consumer mobile phone that Jolla could get to - and I have no doubt many people placed their orders that basis alone.
But it hasn’t turned out anywhere close to the sales pitch has it? The hardware adaptation doesn’t seem to be any better than the Sony phones before, and its certainly not of reference quality. Even for those people who don’t have bricked C2’s there are loads of issues (some pre-announced I know) - no mobile connectivity for Android, unable to make/receive calls and or use mobile data at the same time for areas where there is no 2G/3G, dropping wifi connections, orientation issues, laggy UI, video recording not working, and so on - even text on the screen gets cut off by the rounded corners (a situation not exactly unforeseeable).
Sometimes I think we forget as a community just how tolerant we are of all this.
When a company promises to deliver a pre-flashed device, it should deliver. Imagine something isn’t right when you ordered furniture, or clothes, or whatever and the company says: come and repair the seat or sew the zipper yourself.
Agree with you. Important point.
Maybe Jolla cant share firmware images because of the closed source parts of the bsp (board supply package), i don’t know why Jolla offers a community event in Helsinki with a opportunity to get your C2 reflashed, but don’t offer instructions and firmware package…
But of course we don’t know for sure, what the reason(s) is(are)
I did it three times, sweating carrots and I am done with it. It’s not my profession nor my hobby. Being retired I have some time to figure out things but otherwise…
Perhaps technicians should value more the different skills of other people. I made a bridal outfit for my daughter while not bring trained in it (two MA’s.) It was quite difficult and technical. Therefore I won’t recommend everyone ‘make your own outfit’.
We use Qwant. Isn’t that possible? Where is Coderus’ list?
Exactly - that is why I like to support a pre-flashed device. However, pre-flashing is worth nothing if the device doesn’t work at all.
About the inability to reflash the C2.
I’m afraid this will be a big loss for Jolla.
A loss of the community help.
Debug needs experimenting.
Experimenting can be dangerous for the OS health.
Danger needs the flashing possibility security.
If I’d have kept my voucher and had C2,
I would not dare to try things for debugging (or just experiment for fun) if I risk having to ship it back every time my trial fail.
This would be too sad.
I hope Jolla will find a way to let people, (or why not some local volunteers with some confidentiality whatever contract), the ability to reflash.
I agree with you. It is not a good sign for the future if things are being handled as they are now. What is needed: open info about why certain decisions are made.
I did not received de cover and thz protection of my C2
I sent an email to jolla but without anser from jolla.
You can say to me: What can you with a cover an a protection with a frozen C2
You’ve hit the nail on the head, the main reason I ordered the C2 was because of the announcement of a reference device for Sailfish to run as it was meant to be, I’m not good at flashing phones and messing about with settings, I wanted something I could use without fear of being unable to bring it back to life myself.
This is not a beta device, Reeder has sold this phone for some time, all the hardware and specifications were known and on my opinion Jolla’s effort should have been to get it as close as possible to ready and definitely far away from becoming bricks.
I count myself lucky mine is not even shipped yet as I expect Jolla to rectify things before continuing shipment.
It feels quite slow…starting apps takes a while and sometimes an app is hanging for some seconds.Update Restart helped.
Is there a way to install predective keyboard support?
Installed Whatsapp as first Android app and works!