AuchanTelecom ISP (France) APN configuration

General
1

I have changed my service provider in France from RED-BY-SFR (provided by SFR) to Auchan-telecom (provided by Bouygues) and I can’t get mobile data anymore (Free sim card keeps on working).

I do not know what to do or what can be the problem (NB : my wife changed as well but it seems to work out of the box on android).

The phone indicates that a 3G (and not 4G, which is strange in Lyon) but whenever I try to use the sim card, it says “Impossible to connect to network service” (or more precisely “Impossible de se connecter au service réseau”).

Is there anything I can do on my end?

I use an XPeria XA2 with sailfish os X 4.4.0.68 (Vanha Rauma).

If anyone has the same problem, or the same operator without problem or even better had the problem but solved it, I’d be very interested…

External links

2

Bonjour,
Maybe the settings for the data access point are wrong.
Which settings do you have in:
Réglages > Réseau Mobile > Point d’accès de données

3

Thanks for your reply, my settings are:

Nom de connection : Internet
Nom de point d’accès : internet
Protocole : Mixte
Sécurité, Authentification : Aucun

4

Not surprising it doesn’t work.
Maybe you can try with Bouygues Tel settings:
Nom de connexion: Internet (what you want in fact)
Nom de point d’accès: mmsbouygtel.com
Protocole: IP

Authentification: Aucun

1 Like
5

hmmm, I’ll try that and go in that direction if the APN still does not work…

6

You definitely pointed me in the right direction. I found that the settings are the following:

Nom de connexion : Nrjweb
Nom de point d’accès : fnetnrj
Protocole : Mixte
Authentification : Aucun

while I’m at it the mms AP

Nom de connexion : nrjmms
Nom de point d’accès : mmsnrj
Protocole : Mixte
Authentification : Aucun
Proxy_adresse : 10.143.156.5
Proxy_port : 8080
Centre de message : http://mmsnrj

Thanks a lot :slight_smile:
(I was stuck on 3G because I need mixte protocol for 4G)

1 Like
7

Moved to #general since this has little to do with translating. :slight_smile:

8

If you found right settings you can update this file mobile-broadband-provider-info/serviceproviders.xml at master · sailfishos/mobile-broadband-provider-info · GitHub

2 Likes
9

Thanks! I did not know where to put it as it was related to the use in France, I went for localization. :slight_smile:

10

I’ll do that, but if you would be so kind as to point to a documentation, that would be great. There are elements I don’t understand, such as <network-id mcc="xxx" mnc="xx"/> or <plan type="postpaid"/> but as soon as I find the documentation I’ll fill that…
Another question : does the provider name have a real importance so that Sailfish associates it with the simcard? (I found <name>A Mobile (Auchan Telecom)</name>) If yes, where can I find the real name?

11

plan type can be “postpaid” or “prepaid”

Name doesn’t matter. Field name is what you can see at network settings in GUI.

1 Like
12

I wrote it for you Update serviceproviders.xml by atlochowski · Pull Request #6 · sailfishos/mobile-broadband-provider-info · GitHub

2 Likes
13

Edit: since I wrote this, I managed get the data working . I will do some more tests and update this post accordingly.

On my Auchan Telecom SIM the MNC is 26 ( not 299):

I updated my X10III ( /usr/share/mobile-broadband-provider-info/serviceproviders.xml) with the above settings and APNs are not matched when “Reset to default” from the pulley ( expectedly):

  • data: to be restested
  • MMS still not working.

I updated data set with info derived from what the SIM displays under Android:

	<provider>
		<name>Auchan Telecom</name>
		<gsm>
			<network-id mcc="208" mnc="26"/>
			<apn value="net26">
				<plan type="postpaid"/>
				<usage type="internet"/>
				<name>NET26</name>
			</apn>
			<apn value="mms26">
				<usage type="mms"/>
				<name>MMS26</name>
				<mmsc>http://mms26</mmsc>
				<mmsproxy>10.143.156.5:8080</mmsproxy>
			</apn>
		</gsm>
 	</provider>

The APNs are matched (when “Reset to default” in the pulley):

  • MMS works.
  • Data works.
14

Where do you get that information? (wikipedia agrees with you and there is a 26 somewhere on my SIM card)
My mms works with the settings I put earlier. If we play it safe and use both mccs, and add the voicemail number we get :

	<provider>
		<name>Auchan Telecom</name>
		<gsm>
			<network-id mcc="208" mnc="299"/>
			<network-id mcc="208" mnc="26"/>
			<voicemail>777</voicemail>
			<apn value="fnetnrj">
				<plan type="postpaid"/>
				<usage type="internet"/>
				<name>NRJWEB</name>
			</apn>
			<apn value="mmsnrj">
				<usage type="mms"/>
				<name>nrjmms</name>
				<mmsc>http://mmsnrj</mmsc>
				<mmsproxy>10.143.156.5:8080</mmsproxy>
			</apn>
		</gsm>
	</provider>
15

That SIM is normally used in an android phone, looked at what Android displays before trying under SFOS.

NRJ is another MVNO on Bouygues infrastructure.
The subscription management bits of Auchan seem to heavily borrow from NRJ :slight_smile:
In any case, no trace of NRJ under Android, it’s all NET26