Android apps lose internet connection using wlan

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.2.0.19 (Verla)
HARDWARE (XA2, X10, X10 II, …): XA2 dual sim
UI LANGUAGE:German
REGRESSION: (compared to previous public release: Yes, No, ?): Yes

DESCRIPTION:

When using android apps the internet connectoon is often lost (i.g.browser displays no internet connection, pages cannot be loaded) using wlan mode. Seems to occur especially when signal strength is low. At the same time native sfos browser works fine.

After re-starting android support. Internet connection in android apps
works again.

PRECONDITIONS:

Use android app, e.g chrome, twitter, etc. in wlan mode.

STEPS TO REPRODUCE:

  1. Turn off mobile, turn on wifi and
  2. Open Chrome browser
  3. Load any website

EXPECTED RESULT:

Loading of web pages, internet connection in android apps.

ACTUAL RESULT:

No pages loaded, internet connection lost. After re-starting android support
internet connection in android apps work.

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

5 Likes

This issue exists also after Update to 4.2.0.21. I must correct myself. The problem exists also having high signal strength. It seems to occur when changing mobile → wifi mode, or changes between wifi access points. After re-starting android support, android apps work as usual, while native apps like the sfos browser never have this issue.

2 Likes