4 character Security code is partially possible

Bug Reports
1

REPRODUCIBILITY: 100%, one try only
OS VERSION: 4.5.0.24
HARDWARE: XA2
UI LANGUAGE:PL
REGRESSION:

DESCRIPTION:

During first setup OS set 4 character security code. To do that choose 4 character and tap keyboard icon. On screen keyboard choose enter. Repeat this for confirmation a code. Do next needed configurations steps. OS is fully installed and working. Reboot a phone. Now is not possible to pass 4 characters code - expected at least 5 character. Only way to fix is reflash a phone.

PRECONDITIONS:

STEPS TO REPRODUCE:

During first setup OS set 4 character security code. To do that choose 4 character and tap keyboard icon. On screen keyboard choose enter. Repeat this for confirmation a code. Do next needed configurations steps. OS is fully installed and working. Reboot a phone. Now is not possible to pass 4 characters code - expected at least 5 character. Only way to fix is reflash a phone.

EXPECTED RESULT:

Should not be possible to set 4 character security code

ACTUAL RESULT:

It’s possible to set 4 character security code

MODIFICATIONS:

ADDITIONAL INFORMATION:

9 Likes
2

Please Jolla allow 4 character passwords.
Why insist 5 characters?
All other devices in the world accept 4 characters.

5 Likes
3

I wouldn’t agree with that. Even Android devices have switched from 4-digit pin codes to 6-digit pin codes.

2 Likes
4

That is indeed unfortunate. And I thought I managed to get past the unresponsive screen. I am also locked in this situation of a 4-digit PIN.

3 Likes
5

same here please help us past the bug or tell us how to factory reset the device?

6

Indeed, 1 / 1 is 100% :smiley:

But I think with mine and @hopey cases we are like 3 / 3 now :wink:

2 Likes
7

I have the same bug here.
Hopefully they willl tell us a way to fix that problem.

1 Like
8

same here, “C2” first start, setup with 4 chars, update choosen, restart, 5 chars security…

Dear Jolla, this is nonsens!

How to set the C2 into factory setting?

9

Yes, my wording “all devices” was not correct. “Only” the vast majority of devices allow 4 digit passcode. Including bank/pay cards, safety deposits, iphones, pretty much any mobile app, Windows and the list goes on and on…

Even though newest Android phones would insist 6 digit, it doesn’t make the case for Jolla to insist 5 digit (or the weird combination of sometimes allowing 4 digit). Just allow 4 digit always and this whole chaos is over with.

10

I still have access to an updated Android device which well works with 4 digits.

1 Like
11

Same here, Android version 14