[4.4.0.72 - 4.5.0.16] Unable to create Microsoft 365 Account - Using a live.com.au domain

REPRODUCIBILITY: Always
OS VERSION: 4.5.0.16 / 4.4.0.72
HARDWARE: Xperia 10 III
UI LANGUAGE: English
REGRESSION:

DESCRIPTION:

On attempting to add my live.com.au account (outlook.com / microsoft 365) account i get an error message that says
“Account Error
Could not create account”

Microsoft’s security console reports that the login via the browser is successful sailfish fails to create the account on the next step

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Go to add account
  2. Select Microsoft 365 and follow the prompts
  3. Login via browser
  4. Get’s presented with the error

EXPECTED RESULT:

For the account setup to complete

ACTUAL RESULT:

An error message is shown
“Account Error
Could not create account”

Microsoft reports that the browser authentication was successful however

MODIFICATIONS:

ADDITIONAL INFORMATION:

I tested on both 4.4.0.72 (and again now 4.5.0.16 is out (i was hoping that would fix it))
I also cleared all browser history to see if that would help

The error message

Please let me know what other debugging information i should upload if that would be useful, this issue is currently preventing my from using sailfish as a daily driver.

Please read: Setup Exchange Account | Sailfish OS Documentation

Is this all familiar to you? Should the authentication of your account possibly rely on the other account variant, Microsoft Exchange?

I have the same issues and always get the Account Error. Rebooting and trying it directly afterwards doesn’t matter.

Using old style Exchange (option) with app password works sometimes… The only issue with that one it doesn’t survive a reboot.