[C2] Alarm randomly goes silent

Bug Reports
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#1

REPRODUCIBILITY: Random
OS VERSION: 5.0.0.21
HARDWARE: Jolla C2
UI LANGUAGE: French
REGRESSION: Yes, over XA2 4.6.x

DESCRIPTION:

Setting up an alarm before going to sleep, I expect it to be noisy on the morning. What happened is that the alarm did trigger, but without any sound. No vibration as well.

PRECONDITIONS:

Set up an alarm. Differences between when it works and when it did not are mainly that i restarted android support and network connectivity.

Observable difference is that vibrations did not work anymore. When vibrations works, alarms seems OK, when they do not, it fails (empirical guess).

STEPS TO REPRODUCE:

  1. Set up an alarm
  2. Put the phone in a mode where vibrations crashes (see other relevant bugs), I remember having killed ngfd but this is actually part of the solution (vibrations comes up again, and alarms seems to be fine again).
  3. Wait for the alarm to trigger. It triggers correctly, but no sound comes up. It is also difficult to ackowledge it.

EXPECTED RESULT:

My phone wakes me up in the morning, so I’m not late for work. This is an important use case :slight_smile:

ACTUAL RESULT:

My cat woke me up in the morning. I’m grateful I had a backup.

MODIFICATIONS:

Stock install, developer mode enabled.

ADDITIONAL INFORMATION:

Nothing relevant

3 Likes
Feedback on Jolla C2
#2

OT: I love that backup :heart_eyes::sunglasses:.

5 Likes
#3

I’ve had this issue as well, over the past few days. One thing I’ve also noticed is that the alarm will be sounding silently, but if I dismiss it, it will sound again silently around 30 seconds later, despite the dismissal.
I started restarting before bed, that seems to solve the issue.

#4

Restarting indeed works, as well as killing the ngfd process.

About the difficulty to dismiss the alarm, it’s also the case for calendar events: dismissing them from the full screen notification fails, but works from the notification area in the events screen.

#5

Sounds related the bug

#6

For me, it seemed system sounds in general were silenced, this work around mentioned here seems to have fixed it for me (working ok for the last week or so):

#7

Still occurring with 5.0.0.29.

Behavior is a bit different, though, acknowledging the alarm works fine. But it’s still silent. (I’m not completely sure it occurred, because it did even not show up as missed alarm). I also checked that it did not work with timers.

In case it’s relevant, the lag due to vibration seems to have been fixed (there is no longer a lag), but the phone still does not vibrate.

#8

Duplicate (or vice versa) of this

Link above shows the reason/culprit