SMS received multiple times

Bug Reports
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#1

REPRODUCIBILITY: 50% (sometimes)
OSVERSION: 4.4.0.72
HARDWARE: Sony Xperia 10 III - xqbt52 - xqbt52 - 1.0.0.176 - aarch64
UI LANGUAGE: English (UK) (user: en_GB, os: en_GB.utf8)
REGRESSION: no

DESCRIPTION:

I am often receiving several copies of the same SMS.
I’m usually getting 3 copies, sometimes 2, within one minute.
It doesn’t to correlate with the sender or its network, nor with the signal level in my area.
VoLTE not enabled on the phone.
The SIM/network is 5G-capable.

I had it happening in the past on Xperia X, pre 4.4, less often. The frequency increased since v4.4 and it keeps happening after moving to 10III.

PRECONDITIONS:

STEPS TO REPRODUCE:

No particular way to trigger it, happens on rather random SMS.

EXPECTED RESULTS:

SMS is received once.

ACTUAL RESULTS:

MODIFICATIONS:

  • Patchmanager: no
  • OpenRepos: yes
  • Chum: yes
  • Other: no:

ADDITIONAL INFORMATION:

Device Owner User: defaultuser
Home Encryption: enabled

the initial version of this bug report was created using Bugger 0.9.8+git1
5 Likes
Community meeting on IRC 13th October 2022
[Release notes] Vanha Rauma 4.4.0.72
[Release notes] Vanha Rauma 4.4.0.72
#2

What network are you using?

#3

Free Mobile (Iliad group, France ).
I created a bug report after seing that @wetab73 has the same problem -I think he is in a different country /network.

1 Like
#4

I was just about to write a similar report. I’ve been experiencing this also with a Xperia 10 III and SFOS 4.4.0.72 on the Elisa network here in Finland. It also happened with the previous version of SFOS, messages (all with the same send date) turn up twice or three times over a time.

I suspect the phone somehow fails to correctly tell the text message service at the phone company that the message was received, and because of that it keeps resending it?

#5

I usually get two, sometimes three, within a few seconds. Happens every few days (but I don’t get much SMS, so for others it might as well be every few hours). I’ve noticed it for the first time on 4.4.0.68 and .72 continues to do it.

Indeed. T-Mobile Poland.

#6

I also suspect a lacked -or delayed- ack.
But I don’t know the details of the SMS handling, it’s pure speculation.

#7

Also had the problem with xa2. Have set in settings → mobile network → data access point → protocol to IP. After that no more duplicates came.

#8

Thanks for the report @rtr2001. I’ve logged this internally and tagged it as “tracked”. If there’s info about any changes to this in future I’ll do my best to report it back here.

1 Like
#9

Hi,

I too have experienced the same problem. Phone is Xperia X II Dual SIM, operator Telia and country Finland.

I can’t recall, when this started. By checking message history the earliest incident I could find is at least from December 2021, so the problem has been around for quite some time (since 4.3.0 Suomenlinna or maybe even 4.2.0 Verla prehaps?). Either the duplicates get removed after a boot, or I might have also removed the duplicates myself (sorry, can’t remember!). Usually it is two or three copies of the same text messages that are received couple of second apart. Luckily it doesn’t happen too often.

#10

Yet another double SMS today, but this time the second one came only after five minutes. What’s interesting is that the second SMS has receipt time “5 minutes ago” (just like the original one) even though it arrived 5 minutes later, a second ago.

#11

I recently (edit: 2022-12-30 ) moved from my Xperia X with the latest Sailfish X to my new Xperia 10 III also with the latest version of Sailfish X, and I also have this issue.
Sometimes I receive up to 12 copies of messages over a 24 hour period, which is pretty annoying.
Duplicates are not removed upon reboot. I’ve just now rebooted and almost immediately received another copy of the most recent SMS.
I am on T-mobile in The Netherlands.

#12

I just hit a new record of 32 copies in 48 hours of the same message. They all have the same timestamp.
Please send help. :sob:
( not via SMS though )

1 Like
#13

Any updates here? I’m frequently getting each sms received 2-4 times on my Xperia 10 III … kind of annoying.

2 Likes
#14

Bug’s still there. I’m also frequently getting each sms received 2-4 times. With most current Sailfish OS on Xperia 10 III. Germany, Telefonica, 4G. VoLTE disabled.
I doubt that ever happened with the Xperia X I have been using for several years, until last week.

Indeed, really annoying.

#15

Still here

Means 5.0.0.61 tested?

I haven’t received any SMS since .61 last night, but ever since VoLTE multiple SMS have triggered every now and then here too. No specific patterns I’ve been able to detect.

#16

SMS received multiple times does happen very frequently VoLTE disabled.
I’ve now enabled VoLTE on the affected device, let’s see if that changes the behaviour.

#17

I noticed the same behaviour after update to Tampella, same phone, same provider.
Don’t know for sure, but as I could see it this was caused by the inability to to send SMS, which was (mainly) caused by the VoLTE toggle bug, which is now fixed in 5.0.0.61.

So, whenever you get an SMS, the phone answers with a receipt that the message has been delivered. This is technically also an SMS. If there’s no handshake at all, telefonica assumes the SMS is still undelivered and sends it again after a couple of minutes.

No idea if there’s a priority list for “how often”…

#18

I mean the newest released version for Xperia 10 III: 4.6.0.15.

#19

Ah, okay, it’s 5.0.0.61 in EA. Forgot that I’m on early access.

#20

I haven’t had this problem one single time on my new C2, but it happened almost daily on my X10III. Same SIM.