Update on Jolla C2 Q4/25 production batch

Zendesk, no response from a month…

Not an answer you’ll gonna like (and highly speculative, too):
I think in this batch there are more people, who have problems with sim-tray on C2. I could imagine, they are investigating this issue, but due to the release of JP there are too less resources, to get fast forward. But, of course, its no good situation for you.
Did you have a look in the CSD-Tool, if the simcard is recognized there?

Uuu… In that case, could someone from the company send us any information what we should do? Or should we wait, as requested? How long?

Thanks for trying to help!

Please click on “SIM card: Fail”, while having a simcard inside the phone.

I probably did it yesterday:

Was a sim inserted? If yes, than the phone doesnt recognize it, what makes a hardware problem more probable.

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2 cards plus memory.

So we’re waiting for the company’s official decision.

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