REPRODUCIBILITY: always
OS VERSION: vanha rauma 4.4
HARDWARE: sony xperia xa2 with license
UI LANGUAGE: italian
REGRESSION: don’t know as this is my first time with the xa2
DESCRIPTION:
when i reboot my phone, the encryption code does not work, saying that it’s unlocking the phone but the circle it’s spinning indefinitely
PRECONDITIONS:
just the usual enforced encryption
STEPS TO REPRODUCE:
reboot your phone
enter the encryption code
see the circle spinning indefinitely and the system non booting up
EXPECTED RESULT:
to unlock the system
ACTUAL RESULT:
system does not unlock after entering the encryption code
MODIFICATIONS:
chum : yes
openrepos : yes
ADDITIONAL INFORMATION:
actually everything works fine if i power off and then on again my phone, only the reboot seems to be affected…
can’t say if it’s a regression or not as it’s my first time with the xa2…
How i got it to work : when the circle is spinning indefinitely i press the power button till the phone turns off, then i turn it on again
Thanks for the report @247, and @thigg for helping clarify things. I’ve created an internal report about this and tagged it as “tracked”. If there’s any info to share about this in the future, I’ll do my best to post it back here.
Yes i have something new to share, it’s not on a reboot but just random, althought i would say it happened mostly on reboots.
In pergentage is something like :
On reboot 70% of the times
On a cold start 20% of the times
I add this cause last week it happened two times on a cold start
Did you try out @thigg’s suggestion of waiting a couple of seconds before entering the code? If you could try to keep track of that (i.e. note the behaviour of when it does/doesn’t happen based on this) it would be helpful, just to try to narrow down the problem.