My Spotify app refuses to acknowledge that I have a Spotify premium account and will therefore not allow me to download songs/albums/podcasts and show med advertisements. It also don’t show any difference between online and offline mode, perhaps that is related to the “you don’t have a premium account”-issue.
Does anyone else have, or have had, the same issue?
I have Spotify installed as you get it set up from the Android Store.
I have checked with Spotify and they recognise my account as a premium account and on other devices where I have Spotify installed I don’t have this issue.
Perhaps it is unrelated but I managed, by mistake, to uninstall my android app support the other day while still having Spotify and one other android app installed. I re-installed the android support but neither of the two apps wanted to work after that. Hence I removed them both, reinstalled the android app support before installing the apps again. Now I have the issue described abowe with Spotify while the other app works as it should.
To try to fix the issue, I have:
- uninstalled all android apps,
- uninstalled the android app support
- manually removed the android-storage folder via the File Browser app
- restarted the phone
- reinstalled android app support,
- reinstalled my android apps, and
- logged into my android apps.
It still doesn’t recognise that I have a premium account and it doesn’t always want to start the app. I can have to try up to 10 times to open the app before it actually opens up.
What else can I try to get the Spotify app to realise that I have a premium account?