Sorry Jolla (4.6)

Regarding the 3 cameras here is a solution:

Pros:

  • Works great

Limitations:

  • two modes available: “front+camera 1×”, or 3 cameras: “1×+0.6×+2×”. In the 3 camera mode, the selfie (front) camera is not available in the camera application. One needs to toggle between the two modes.
  • when toggling between modes, one needs to restart the camera application.
  • After rebooting the phone, it will ask the PIN code on first use of the toggle.
7 Likes

For me, 4.6 was a bit of ‘one step forward, one step backwards’ - in other words no significant change from what we had before. For my use case, some bugs were fixed (e.g. Android mobile connectivity, etc), some longer term ones remained untouched (e.g. Office365 account integration not working properly, fingerprint sensor stops working on X10 iii, OOM kills, sound disppearing in calls, etc) and some new ones introduced (e.g. AppSupport randomly crashing, Android video messaging in WhatsApp, Facebook etc only occupying a third of the screen, Nextcloud calendars now only being available when you are online, some existing native apps can’t (yet) be installed, etc). However, it was only a point release and it is still only the Early Access version, so maybe some more bugs will get squashed before the general release - I really hope so.

I also think our expectations were set too high. It is nearly a year and a half since the last point release (4.5) was made available, so maybe we were expecting more to be done during that extended ‘release desert’ period to improve the existing product line than clearly was done. We all know some of the possible reasons for this. As I understand it, the AI and car parts of Jolla are separate, with presumably a largely separate workforce - but what has perhaps happened is that the SFOS team have been spending a lot of their time on the hardware port of the new C2 Community phone, rather than concentrating on fixing the issues with the existing Sony based product line.

Like many on this forum, I am also concerned that Jolla’s approach of leaving a trail of ‘unfinished products’ with long outstanding functionality bugs in their wake whilst always moving onto the next new thing - be it new phone hardware, AI, car integration or whatever - will neither preserve nor expand their user base. And this is, of course, essential if they are to ensure their long term survival. Surely at least some of these bugs could have been fixed if their resources had not been spread too thinly. As has been said on this forum many times - its better to do one thing well than it is to do many things badly. This is more about the company’s business strategy than it is about the technical team’s ability to technically fix bugs.

I hear the argument about the C2 coming with SFOS pre-installed - and that this is a better approach than one expecting SFOS users to be technically competent in Linux and flashing phones, etc. I agree with this. But lets face it - this approach should have been adopted years ago, and I wonder why it is only now the penny has dropped. Its not as though this hasn’t been discussed endless times before. My only concern now is, according to opinions on this forum, why have they chosen hardware for the C2 that is apparently so unattractive? In a spec-comparison driven market where customers are reluctant to buy aged or poorly specified products this seems like a misstep which will only appeal to the existing SFOS super fans.

And then there is the monthly subscription. If you pay a one off permanent license then you feel like you’re ‘buying’ a product for what it was at the time it was purchased, and that any further functionality additions are a bonus. You can’t really complain at an erratic release schedule, because nothing was really promised in the first place. But a monthly subscription is a different matter entirely. If you keep paying, you keep expecting something more for that payment - and you have every right to do so. With a monthly subscription long term unsolved bugs will be unacceptable, an erratic release schedule with large gaps of nothing will be unacceptable, functionality lagging behind comparable mobile phones in the market will be unacceptable. Nobody will regularly pay money on a long term basis simply for the status quo. Customers will expect proper SLAs on bug fixes, regular and planned functionality releases, and security patching releases that are only days or weeks behind the discovery of vulnerabilities. Are Jolla really now set up to deliver this massive shift in operation?

I would have though a much better licensing model would be where you buy a licence for a major release (say SFOS 5.0) and that that license gets you all of the point releases to that major release as well - major releases bringing new functionality whilst point releases fix bugs and patch vulnerabilities. If you want the next major release (e.g. SFOS 6.0) then you buy a new license for that and so on. This model brings in regular income for the company (whilst incentivising them to bring new functionality to the product) and choice/value for money for the user. Its also less onerous on a small company to keep having to deliver to justify a monthly fee. Lots of small software companies successfully operate this model.

So, I think the 4.6 release (functionally small as it is) should give Jolla pause for thought - but more in terms of a better business strategy than anything else. They need to think about the impact of spreading their resources too thinly across too many product lines, the market/perception of leaving too many serious and frankly extremely irritating bugs left unfixed for too longer time, and a mixed and messy licensing model which will now set user expectations at a level they may not be able to meet.

And finally, yes this is a personal opinion, and yes I am a Jolla supporter and I do want them to succeed (though I am a pragmatist, not a fanatic). But at the end of the day its no good having a beautiful UI, etc, etc, if some of the most basic functionality that would be expected in today’s market either doesn’t work properly or isn’t there at all.

15 Likes

Well said. The question of a subscription was discussed before and the outcome was mixed: some would support it, others didn’t like it at all. With this outcome a monthly subscription is a bit risky.
It also gives Jolla obligations. Undoubtedly Jolla’s developers are clever enough to improve the OS on the phone. Indeed, why not focusing more on the mobile OS instead of on AI, crypto or whatever?

I think the simple answer is: that’s what’s hot these days in terms of VC funding, you can get money from investors looking for the next big thing with AI, 0 investors are looking to invest in third mobile OS, we were supposed to be killed by purism/pinephone for over 4 years now by power of opensource, still the only daily drivable linux on phone ¯\_(ツ)_/¯

5 Likes

“0 investors are looking to invest in third mobile OS”

0 investors are looking to invest one more time in third mobile OS from a company from a country that is ready to self hurt & cancel its business with existing investors on command of a transnational political entity that even when it had still the power and overwhelming reasons to do so stood by and did nothing to protect the 1st (Symbian - Symbose project) and upcoming fourth (Maemo) mobile OS when it was clear that this critical infrastructure would shape the way information is being transferred between citizens, businesses and governments.
If governments can just cancel and worse, start to confiscate, some sectors become too risky to invest in.

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