As it is now widely known, the current port on the Xperia 10 III has non working mobile data connection with certain operators, which makes the use of the phone itself useless. After 6 months from reporting and 4 months from providing an ofono log, it currently looks like that the issue has not only not been solved, but not even tackled at all.
For this reason, I (and I think other users who have purchased an Xperia 10 III license) need action that is currently overdue. Therefore, I would like to know from Jolla:
- If anything has been done to address this issue, and if so if anything has been solved.
- If nothing has been done, why has this fundamental issue, which makes the use of a purchased product impossible, been overlooked thus far. I know there are currently issues due to the Russian situation, but tackling a fundamental problem affecting users who have purchased a product, in my specific case the fifth one, from Jolla, should be priority number one, while it looks like that it is being wilfully ignored.
- If Jolla can commit to tackling the issue as soon as possible and provide a firm date for at least a test version to be provided to users affected by this issue.
- If Jolla can provide a complimentary license for another device to be used as a replacement for the unusable product purchased.