'problem with network' requires reboot for next call

REPRODUCIBILITY (% or how often): very, very often
BUILD ID: 3.3.0.16 Rokua
HARDWARE (Jolla1, Tablet, XA2,…): JP-C
UI LANGUAGE: EN, DE
REGRESSION: (compared to previous public release: Yes, No, ?): YES

DESCRIPTION:

After an in- or outgoing phone call using a Telekom SIM in slot 1 or 2 JP-C immediatly wants to reboot to solve ‘network problem’. Calling via that SIM is no loger possible.

PRECONDITIONS:

  • developer mode and updates not activated
  • autoselect network
  • network preference 4G if availiable
  • network condition (CSD tool): Vodafone 2G (41), Telekom 4G (52)
  • other SIM slot filled with Vodafone SIM
  • mobile networking active (LTE)

STEPS TO REPRODUCE:

  1. make/take a phone call via Telekom SIM
  2. watch display
  3. try to make/take next phone call via Telekom SIM

EXPECTED RESULT:

no message, calling possible

ACTUAL RESULT:

error message, calling via Telekom SIM no longer possible (until reboot)

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

  • logs/pictures not availiable
  • after call network is sometimes displayed as 2G for some seconds
  • tested same Telekom SIM in JP-1 using previous Sailfish version 3...20 - no problems
  • yes, Telekom prepares her 5G network in Germany, what apparently reduces 3G availiability somewhere and influences 4G avaliability sometimes, but Vodafone does the same and the ‘problem with network’ started with installing Rokua on JP-C

pls feel free to advise for setup and testing to gain logs for help

3 Likes

I have a identical problem with Lycamobile network in Poland on XA2. It was working fine for 2 days after brand-new install of Sailfish 3.3.0.16 and now every call requires restart.