Phone doesn't send text messages

[soittelija]

REPRODUCIBILITY: 0% (not specified)
OS VERSION: 5.0.0.55
HARDWARE: Sony Xperia 10 II - Dual SIM - xqau52 - xqau52 - 1.0.0.34 - aarch64
UI LANGUAGE: Suomi (user: fi_FI, os: fi_FI.utf8)
REGRESSION: yes (since: 4.6.0.13 - aarch64)
MOBILE OPERATOR: Elisa FI

DESCRIPTION:

Phone doesn’t send text messages.

PRECONDITIONS:

STEPS TO REPRODUCE:

1. Phone don’t try to send text messages

EXPECTED RESULTS:

ACTUAL RESULTS:

MODIFICATIONS:

• Patchmanager: yes
• OpenRepos: yes
• Chum: yes
• Other: none specified

ADDITIONAL INFORMATION:

When I touch send button phone tells immediately “Ongelma viestin lähettämisessä !” so I can’t send any text messages. I switched VoLTE off and shut phone down but these didn’t affect at all.
Device Owner User: defaultuser
Home Encryption: enabled

the initial version of this bug report was created using Bugger 0.9.13+git2

[gabrielg]

I can’t reproduce this - could it be your operator? might be worth documenting so that others can try to reproduce.

[soittelija]

I don’t know unfortunately

[filip.k]

A lot of info missing. Which generation of network: 2G, 3G, VoLTE for start.

[soittelija]

Same result, no matter which of these I use.

But I have to say my phone can receive text messages normally.

[MRQ]

It happens sometimes, that cannot send SMS (C2 ver .43). For me restart has been the solution. But it’s very annoying, if basic functions does not work.

[soittelija]

Restart didn’t help at all. Before the newest update there wasn’t any problem.

[gabrielg]

You don’t know who your operator/provider is? Or you don’t know whether that is the problem? Anyway, documenting which network you’re experiencing this with will help others to replicate.

[MRQ]

Is Wifi on or off when you are sending SMS?

[soittelija]

I tried both. But why you ask this?

[MRQ]

Yesterday I could not send SMS. I turned off Wifi and SMS was sent. Is there any connection with these two, I don’t know, but it happened.

[soittelija]

This didn’t work on my phone

[Robomike]

10 III here, noticed today first time after update SMS couldn’t been sent. VoLTE is disabled, 4G preferred (O2 Germany)
When choosing “2G only” the SMS is sent immediately. So my workaround: switching to 2G for sending SMS.
Receiving SMS is working flawlessly.

Uh, wait - not flawlessly, because the receipt isn’t sent, so the provider sends the message twice. I got most of the SMS twice because of this, but this is only in secondary Sailfish’s fault.

From Ofono-Log:

2025-02-14 19:43:19.795 src/sms.c: tx_next() tx_next: 0x1c516240
2025-02-14 19:43:19.796 src/binder_sms.c: binder_sms_send() pdu_len: 19, tpdu_len: 18 flags: 0x00
2025-02-14 19:43:19.796 imsradio0 < 43 sendImsSms
2025-02-14 19:43:19.796   0000: 76 65 6e 64 6f 72 2e 71  74 69 2e 68 61 72 64 77    vendor.q ti.hardw
2025-02-14 19:43:19.796   0010: 61 72 65 2e 72 61 64 69  6f 2e 69 6d 73 40 31 2e    are.radi o.ims@1.
2025-02-14 19:43:19.796   0020: 32 3a 3a 49 49 6d 73 52  61 64 69 6f 00 00 00 00    2::IImsR adio....
2025-02-14 19:43:19.796   0030: 3d 00 00 00 85 2a 74 70  00 00 00 00 d0 de 51 1c    =....*tp ......Q.
2025-02-14 19:43:19.796   0040: 00 00 00 00 40 00 00 00  00 00 00 00 00 00 00 00    ....@... ........
2025-02-14 19:43:19.796   0050: 00 00 00 00 00 00 00 00  00 00 00 00 85 2a 74 70    ........ .....*tp
2025-02-14 19:43:19.796   0060: 01 00 00 00 90 fa 11 ca  71 00 00 00 06 00 00 00    ........ q.......
2025-02-14 19:43:19.796   0070: 00 00 00 00 00 00 00 00  00 00 00 00 08 00 00 00    ........ ........
2025-02-14 19:43:19.796   0080: 00 00 00 00 85 2a 74 70  01 00 00 00 08 f9 11 ca    .....*tp ........
2025-02-14 19:43:19.796   0090: 71 00 00 00 01 00 00 00  00 00 00 00 00 00 00 00    q....... ........
2025-02-14 19:43:19.796   00A0: 00 00 00 00 18 00 00 00  00 00 00 00 85 2a 74 70    ........ .....*tp
2025-02-14 19:43:19.796   00B0: 01 00 00 00 30 30 00 ac  71 00 00 00 12 00 00 00    ....00.. q.......
2025-02-14 19:43:19.796   00C0: 00 00 00 00 00 00 00 00  00 00 00 00 30 00 00 00    ........ ....0...
2025-02-14 19:43:19.796   00D0: 00 00 00 00                                         ....
2025-02-14 19:43:19.800 imsradio0 > 37 sendImsSmsResponse
2025-02-14 19:43:19.800   0000: 76 65 6e 64 6f 72 2e 71  74 69 2e 68 61 72 64 77    vendor.q ti.hardw
2025-02-14 19:43:19.800   0010: 61 72 65 2e 72 61 64 69  6f 2e 69 6d 73 40 31 2e    are.radi o.ims@1.
2025-02-14 19:43:19.800   0020: 32 3a 3a 49 49 6d 73 52  61 64 69 6f 52 65 73 70    2::IImsR adioResp
2025-02-14 19:43:19.800   0030: 6f 6e 73 65 00 00 00 00  3d 00 00 00 ff ff ff ff    onse.... =.......
2025-02-14 19:43:19.800   0040: 03 00 00 00 01 00 00 00                             ........
2025-02-14 19:43:19.800 src/vendor_qti_ims_radio.c: vendor_qti_ims_radio_send_ims_sms_response() [imsradio0] msgref:4294967295 result:3 reason:1
2025-02-14 19:43:19.801 src/sms.c: tx_finished() tx_finished 0x1c516240
2025-02-14 19:43:19.801 src/sms.c: tx_finished() Sending failed, retry in 15 secs

From ConnectionManager.GetContexts.ril_0:

     struct {
         object path "/ril_0/context3"
         array [
            dict entry(
               string "Name"
               variant                   string "IMS"
            )
            dict entry(
               string "Active"
               variant                   boolean false
            )
            dict entry(
               string "Type"
               variant                   string "ims"
            )
            dict entry(
               string "Protocol"
               variant                   string "dual"
            )
            dict entry(
               string "AccessPointName"
               variant                   string "ims"
            )
            dict entry(
               string "Username"
               variant                   string ""
            )
            dict entry(
               string "Password"
               variant                   string ""
            )
            dict entry(
               string "AuthenticationMethod"
               variant                   string "none"
            )
            dict entry(
               string "Settings"
               variant                   array [
                  ]
            )
            dict entry(
               string "IPv6.Settings"
               variant                   array [
                  ]
            )
         ]
      }
   ]

[soittelija]

2G connection didn’t help. For me it looks like my phone doesn’t even try to send. It just tells immediately (I translate from Finnish): An issue when sending a text message. Recently I also downloaded and tried to use this Ofono but it wrote nothing (maybe I can’t use this).

[Robomike]

Similar is mentioned in this thread.
What is this “Ims”-thing? It failed with “ims” but there’s no “ims” when it’s working.

Ah, got it: IP Multimedia Subsystem - Wikipedia

Hm, according to this sourcefile the system should try GSM if IMS fails.

And this looks like there’s a reason the old workaround didn’t work anymore, I guess. But this is way beyond my knowledge…

[JulienBlanc]

Been in that kind of situation before, the solution was to

• stop ofono (devel-su systemctl stop ofono)
• delete everything in /var/lib/ofono/<sim_id>/sms_assembly. (i think it’s the sim id, not completely sure).
• start ofono (devel-su systemctl start ofono)

This did the trick for me. You should also check if there’s something in the tx_queue folder, but those were usually causing ofono to crash (fixed).

[soittelija]

I couldn’t open ofono -folder (I havn’t permission).

[JulienBlanc]

You need to devel-su first, then rm -irf /var/lib/ofono/*/sms_assembly/*. If there’s something left in that directory (i for interactive will tell you), then you may be in the situation i was in. In that case, delete it (y).

[kauzimaeki]

It worked for me. Thanks a lot

[filip.k]

You should stop ofono first.

Like in this workaround. It might help others as well.