Phone doesn't send text messages

Bug Reports
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#22

“ 17:46:14.117 src/sim-info.c: sim_info_network_check() ril_0 home network “elisa” - This is only I can get when I tried to send a text message. Actually Ofono adds this log again and again…

#23

Have to say I recently had suddenly a little moment when I could send few sms messages but phone went back to mode it doesn’t try anymore to send sms messages.

#24

@jovirkku I think blaming Elisa won’t help (you highlighted the text “elisa”). I’m using at the moment a spare phone (not a Sailfish phone) and it never had problems with text messages. My Sailfish phone had earlier (during previous year) problems with sending and receiving text messages and after the newest Tampella-update problems with sending text messages came back. I believe the problem is in my phone but I understand nothing about this problem. All I know that problems with sms is quite common atm and we hope this problem will be fixed.

#25

Can you:

  • devel-su
  • cd /var/lib/ofono
  • find

And post the output? (potentially, replacing the directory with a long number by XXX, i’m not sure how private this information is).

1 Like
Phone does not receive sms (still)
#26

There was a question about the operator earlier in this chain but no answer. I found the answer in that log. It is crucial to know which network to use for reproducing the problem and for testing a fix although I do not think the problem is in the network. It is rather in the way how the phone and the network co-operate. Or even more likely, some old conflicting data on the phone causes issues in some cases.

#27

Funny enough, i’m now in the exact same situation. Last thing i have done is trying to send an sms with some special characters. Receiving seems to still work. Will try to work around this…

#28

Can we get some instructions how to clean/fix them to confirm/exclude that?

#29

5.0.0.61 fixed the VoLTE switch, so the previous workaround is working again (unregister VoLTE for sending SMS). Thanks to the devs!