Nice! Is it close to EA?
@filip.k yes itās close to EA but it depends on Community Beta feedback.
3 Likes
Just experienced the audio failure on a X10III with 5.0.0.67.
I correlate it with memory intensive operations. This time it was the SFOS browser on twitter timeline (sports, lots of media).
I noticed Wire (android) restarted - that notification usually comes after a memory shortage and correlates positively with sound issues.
Another symptom is video stuttering.
Usually restarting audio from utilities fixes things for a while (including video stuttering ) . After few iterations it is no longer effective hence reboot is needed.
Could we have audio restart as a standalone for the top menu, instead of something buried in utilities.
When you are trying to make or answer a call, and the audio is dead, it needs to be fast and easy.
Sadly it is far too common.
The closest I got is adding āUtilitiesā to the top menu. Itās scroll+ click away from a direct action 
This bug is obviously around for more than 2 years (and I can confirm it is not fixed in 5.0.0.67) and I can not understand why such a basic function as sound does not get a prior attention to be fixed. I am on Jolla phones from the beginning with the Jolla 1 (which is still running), stepping to Nexus 5, than the XA2 and now the 10 III. All of them had their issues with one or other functions - you learn to live with the bugs - but reliable audio is a must for a PHONE. I do not want to reboot my phone twice a day. I know there are only a handful developers and limited resources but I really would like to encourage the people from Jollyboys to focus on the basics. There are enough hints in this topic to go debugging. Please give us a reliable and working phone OS!
3 Likes
What a novel idea top focus on the most important. Iām pretty sure they do.
But letās be honest - time can only do so much; sometimes a good idea is needed too.
My experience is that it is a lot better since the last few updates - and there was a utility-button added so that when it does happen - you donāt lose minutes on a reboot.
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I am sorry, but I canāt confirm that and also the utility-button only works once in a while.
I used now 19 days the Xperia 10 iii hardware with version 5.0.0.68. In this time I run into the issue with no audio on calls three times. After an reboot the call works as expected. With my previous phone Xperia 10 ii this never happened since I can remember. ( letās say minimum three years.) I ask another Xperia 10 iii user, he means he uses the phone since two years and he had the issue every two weeks. Maybe that the issue is hardware specific for the Xperia 10 iii?
Another Xperia XA2 plus user that I asked means the issue with calls and no audio was fixed for him with a software update sometime last year or the year before.
IIRC I experienced that on all phones with SFOS (Xperia X, XA, 10 and C2).
Utility button rarely worked for me.
for me, the bug is with ohm. it dies after routing audio for phone calls, after every outgoing phone call. this fixes it without restarting the phone:
devel-su
systemctl restart ohmd
systemctl --user restart pulseaudio
sometimes restarting pulse after restarting ohmd is unnecessary, sometimes it is. i have a shortcut with sfbm to run both if i double-press camera. this workaround is more or less fine now, EXCEPT: rarely, restarting ohmd will cause lipstick to crash and i have to wait for it to reboot. dunno why.
on a side note, i have to restart ohmd after plugging in 3.5mm headphones to make them work in android apps on my 10iii. i tried that audio-switching app and it doesnt help.
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Iāve had the X, the XA2 and now have the 10 III. It happened but rarely and the audio restart in the utilities always worked. Daily driver. Standard OS, no modifications, patches whatsoever.
1 Like
Iām having the same issue on a Xperia 10 III using 5.0.0.72
The audio restart in utilities doesnāt help. Rebooting resets the audio.
I bought the device a few days ago after the announcement of the new Jolla phone. This is my first experience with Jolla and Sailfish. Is there a way to get this fixed?
We are trying to narrow down the issue in this thread. Feel free to post any debugging or usefull insights you may have enountered!
The bug isnt yet fully identified i think.
I have it too on 10 II : audio gets off after some of my usecases (usually after a telegramX audio call).
I have the feeling that audio issues may be connected to oom somehow, but i cant be sure yet about that hint. Like low memory triggering a cut to audio or something like thatā¦ Just a hint yet tought.
2 Likes
This is probably most severe bug I have so far found with Xperia 10III 5.0.0.72. I have once lost mobile data on AAS side and had the AAS crashing/starting loop suddenly in mid use, but those are not as severe more like annoying. But I find myself now constantly checking if I still have audio. Someone reported that they had this on C2, but I hope that it was just coincidence and that this is mainly related to Sony devices somehow. Hopefully we donāt have this with J2.
I suggest a mitigation until this is eventually fixed:
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Move āAudio Subsystem Restartā to be the first item of the utilities screen. It has to be used often when an incoming phone call has no audio - which is while driving. Having it far down the list is dangerous.
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Add a button for āTest Audio Beepā with the Restart. This would emit a sound. It can be unclear if the audio has actually failed. Phone calls often have no ring tone, and it is not uncommon for an incoming call to have no audio from the other end. I frequently restart the audio, when I donāt know for certain that it has stopped. Again this is an issue, because it is happening when driving. It would also be useful with the problems of headsets not being activated.
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Until this bug is fixed, there should be dedicated Top Menu item for āAudio subsystem restartā
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Until this bug, headset switching issues, and bluetooth pairing issues are fixed, there should be a dedicated top menu item for āTest Audio Beepā.
These two things need to be (somewhat) safely usable when driving, so they should be simple single press top menu items.
1 Like
I use the ringtone slider in the top menu to quick check if sound is dead or not.
Just move it up/down one level and keep pressed. It sounds to the selected level if sound services are still alive.
Not a replacement for your proposal, but handy until it is fixed in some wayā¦
3 Likes
Great tip!
Iāve added that slider now.
@Seven.of.nine could tweak the delay time down to 1 sec for it to be faster to make sound. (Andrea: Iām not actually asking you to do it)
3 Likes
Wait, how can you do that? I didnāt come up with any way of doing thisā¦ Or did I understand this wrongly and this is meant for Jolla to implement as a mitigation?
@crun , I checked the playback of the ringtone on my phone with all tweaks from the list. It begins to sound after <1sec. and played a sample for ~1sec.