My Xperia 10 II Dual SIM will be blocked by Tele2 in Sweden

The problem isnt about having VoLTE or not. It is somehow different. The 10II has working VoLTE.

How about this:

As the 10 II supports VoLTE under Android, revert to Android for a while, just to enable the VoLTE service for the IMEI number(s) of your 10 II. This should make your operator happy. Then switch back to SFOS.

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What you propose, wetab73, is perhaps something someone else wants to try. However, this is my work phone, and I can’t spend time on changing operating system forth and back. My work has already suffered from the time I have had to spend on this issue.

The problem isnt about having VoLTE or not. It is somehow different.

Wrong! It has to do with VoLTE and maybe there is more to it.

The 10II has working VoLTE.

Wrong! The 10II has partially working VoLTE, very much depending on the Android blobs left on it when it still had Android running.

@hennsch
For all intents and purposes @mettska is correct.

This is about emergency calls over VoLTE - so indeed effectively different than VoLTE at all.

Partially working is still working, but indeed partially.
If you meant to make some specific point with this mincing of words, then spell it out fully.

@SRU and others attributing this to SFOS - what is your basis for this?
Like, do we actually know they have at all checked current VoLTE status for this?
To me it seems rather implausible that they can deduce emergency support from that even if they have.
Have Android users of the 10 II (if there are even any left) not got the same message?
It seems much more likely to be a blanket IMEI ban - so nothing Jolla can do about it.

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I have not blamed Jolla or Sailfish for all of this, attah. What I’m asking for here is information, from those who really know.

Now I saw on VoLTE provider support - #406 by WT.Sane that maynard wrote in 2024: “After further investigation, it appears that Vodafone Australia would be blocking my Xperia 10-ii on 1 November even if it did in fact support 4G emergency calling, since the decision to block phones will be based on the IMEI, and that model is not on their list of approved devices.”

I did not dig into the 4G specs. Maybe you can go into detail what emergency calls require on top of VoLTE, or how they are entirely different.

Partially working means that it works for some providers/country/blob-versions (often still with SMS problems), and entirely not working for many other combinations. Depending in which camp a user ends up the perception of the problem will differ.

Jolla could offer tooling to control/update blobs. Maybe in the UI you could see “not tested baseband” and a tool/instructions to help update/downgrade without the need to reflash.

Users should make sure VoLTE works for them, to make sure their device will work in the future or while traveling.

I suggest you enable VoLTE and keep it enabled for good. Maybe set network to “4G only” (not sure SFOS has such a setting).

After a few days get in touch with your provider. They should hopefully see that you are using 4G-calling now and not “ban” your device. Maybe even place a test emergency call before, not nice and maybe even “abuse” but probably nothing you get in trouble for. After all you are making sure you can reach them if needed.

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Sweden hopefully cares more about sustainability than Australia, if the device works they really should not make users trashing it.

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I agree that they should not make users trashing their phones. That, and the problems they are causing me and my company, is what is driving me in this case. But the only response I have from Tele2 so far is suggesting that I buy a new phone from them. However, testing an emergency call will probably not help. It would probably work, perhaps by emergency roaming, but not change their decision anyway.

If not; then this (from the community meeting thread) does not really make sense:

Mainly other establishment cause and registration procedure. But what i’m trying to say is that demanding “entirely different” is pointless here. Different enough is just that, enough. And those two things are entirely outside of VoLTE. Then there may be similar differences inside the IMS/VoLTE subsystem too.

Did you have a point with this line of arguments? In that case please spell it out.

That’s not something Jolla distributes. And furthermore, the chances your operator will care are basically nil, so any efforts would be completely in vain anyway.

How to reflash vendor binaries, not that i can imagine it helping, is already documented. And again; i can’t see the operator giving a crap unless they were wrong in a way that is relevant on Android too (and then caring only about that).

To clarify, so I think you see how my writing to the community meeeting makes sense: Jolla/Sailfish is probably a victim here (and other bigger players are to be blamed). But also victims need to make plans how to handle such a situation. If some of those plans could be shared with us users, who are also victims, I think it would make navigation easier for all of us.

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I don’t believe SFOS is singled out in any way - i assume phones are being blocked purely on model.
If anyone has evidence to the contrary - please share it.

It seems doubtful Jolla could do something about it from a purely technical point of view, but even so that is also very unlikely to matter if phones are being blocked by model.

I.e. i don’t believe there can be any plans made or executed. (And if there could, there is implicit blame for being late).

Here is a writeup of the problems encountered in Australia: Consumer Rights WIKI

TLDR: Emergency calling over VOLTE is a minefield :frowning:

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Thanks you @SRU for raising this to the community meeting. Let’s discuss this one today.

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Then I would suggest to call your lawyer as
I see no real reason to let a technically working phone get blocked only to get a new phone suggested.

Oh, man. This is for your SAFETY only.

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Thanksfully my X10 III via Vodafone Australia is still working a treat :innocent:

Then maybe soon they’ll ban cars which don’t have certain new SAFETY gimmicks. Then homes. Etc. All for our good, of course.

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