Jolla Phone update - final payments status Batch 1, 2 and 3

I also have this question. Should I choose any particular destination as, like, a place holder until an actual solution is found?

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I got an email back from shop@ that I should where possible, ship to someone in the countries they can ship to and have the package then sent to me, which is the route I’m taking right now, I am aware that this is going to cost me a few moneys.

I also have this issue, and I am VERY passionate about this phone. Will do anything to get it. I’m in the United States, unfortunately. I placed my pre-order for Batch #3 in December of last year.

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I’m also in the United States, but I am using a forwarding service to get the phone delivered to me. They said something about maybe a US release in the future, but it’s unknown how far in the future that is.

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Batch ONE, email recieved TODAY, 28th of April..

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It’s mostly not about time. FCC certification costs several 10k$. You do the math. Not even counting cost of local support, warranty issues, …

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Oh, good to know. Will look into a forwarding service, then…

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What forwarding service do you use? I am new to that concept.

I have never used this before, but I am using something called shippn.com as the forwarder. It seems kind of like an Uber for packages. A regular person receives the package and then puts your address on it and ships it to you. The web site is OK. The people have reviews from supposed previous users. Make sure, if you use Paypal, that the email address you use to sign up is also your Paypal email. The estimated shipping cost to the USA was about 75 euros.

I am in batch 3 and have already completed my order, and payment completed. However to day I received another email “complete your order today”.
Just to make sure.
As far as I understand, and how I read the mail, this is just a “reminder” and-or a second chance to add any extras that you may have forgotten to order?

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I used forward2me which has an address in the UK and germany, I chose the UK one because it has 19% VAT compared to germany’s 20%.

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My thoughts too. I ordered the accessories earlier, then paid on monday for the phone and got the new mail today with reminders and all. A little confusing, but I guess it is because they do not have the systems for handling this other ways. Easier to remind all propably.

So if this is correct, I will get a refund for double shipping. Not important for me that though, I was not expecting it. But I would have waited with the accessories if I knew they were sent with the phone, I guessed they were available now and just thought to buy them before the phone :slight_smile:

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Ohh I see. I chose Shipito, since it seemed to be a trustworthy site. Chose their warehouse location in Austria.

Thanks. Yes I ordered all my accessories together with the phone. Yes a little confusing, but after having read the mail carefully a couple of times I reached the same conclusion :innocent:

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Have you got any thoughts on this?

I am not sure I am right about price without VAT, but at the moment no VAT at all is deducted from the original price even when I entered my VAT ID.

Thanks!

Cordially,

Martin Book :open_book:

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Well… Yesterday i received the “It’s time to complete your order” mail, for the third time. No need to say that i completed my order allready after the first mail. Confirmation bill for my J2 from #1 batch was in my mailbox shortly after that. So why the second and third reminder? Am i the only one with this special treatment from Jolla?

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No, you’re not the only one. Jolla also sent me a new email for the final payment, though got one for my batch #2 order weeks ago and payed it already.

It seems Jolla had some issues with order numbers, in my case I noticed that the pre-order number was missing in the email weeks ago, so that the shop assigned a new order number.

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Just a question: I have received an email about to complete my order.
What to do to complete the order ? Or how to check if the order is complete already ?

The eMail details to apply the pre-order code. By clicking “complete your order” there is no entry field i can put the code. What i do wrong ?

HAVEN’T COMPLETED YOUR ORDER YET?

By completing your order now, your Batch #3 is locked and your delivery is confirmed for July - August.

Here is how to complete your purchase:

  1. Make sure you have copied your personal discount code from above!

  2. Click your personal link below

  3. Choose your accessories

  4. Fill in your delivery details

  5. Remember to apply your personal pre-order discount code!

  6. Complete the remaining payment

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Jolla needs a huge, exhaustive, pages-long TP;CR section (too paranoid; can’t relax) at the end of their emails. :joy:

Srsly, though. I bet this is just last calls before they start consolidating multiple orders to the same address and refunding double shipping.

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The e-mail should contain a link where you can add the final phone (choose a colour) to your shopping cart. You can afterwards add accessories in the shop to the cart as well. Once you have everything go to payment. Before completing payment you should see a screen where there is a line for a discount code among the final cost calculation. Copy your discount code there and check if that applies the right deduction. Only complete payment once tge discount is beinc applied.

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