Jolla Phone update - Final payment and towards mass production šŸš€

@tvdjolla

In the checkout process you can ship to different adresses. In the order confirmation there is a shipping adress and a billing adress.

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You should ask your local postal services, if mail transfer services could be a solution for you.

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Same here. I paid full amount and hope to get a good invoice with VAT showing. Sent Jolla a mail but they’re probably busy with all the orders.

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Is it possible to ADD a protective cover to my phone order? They were not available when i ordered my phone and i dont want to pay an extra €35 in shipping just for the protective cover :confused:

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I think all of you over 15 and allowed to use a bus without being accompanied by adults should take any mistakes during the order process t h e y made as given and happily give the 99 € to Jolla as a compensation for those who are maybe poor and cannot pay their rent or food unless that 99 € are compensated.

How much does fixing your orders cost? Who will be paying for that?

So take it like a woman or take it like a man. Act like grown ups.

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That a good question that will also be asked if the other to-be-announced stuff will be available, especially as this will be before the delivery of the first batch.

Me neither. I just planned a trip to Helsinki!

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Read the email, click the provided link, scroll down on the page - and your question will be answered.

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I also dint read the bottom text of the mail XD so I missed the extras; I also noticed (luckily) a mistype in the address. I wrote to Jolla right away but didnt receive a reply up to now.
I also found out I unfortunatey cant attend the event (that sucks!), but have reserved the ticket for it…

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Maybe a back cover made in collaboration with lastu https://www.lastu.co/en :slight_smile:

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Are you sure? In my email it says pay until April 30th

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Lol true April and we have march somehow it stressed me somehow so i was blind for that, thanks :))

Ok, So I guess there is an e-mail coming then. I’ll wait for that :slight_smile:

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I understand that the email we received didn’t have the best structure and the website didn’t work as in intended in some cases.
But why the rush guys? It’s too late for everyone that already completed the order but for everyone else, please, take your time reading the email.
Open your computer, copy the discount code from your email, click continue shopping after you add the phone in your cart and add whatever else you need in your cart as well.
Check if code gives you ~99€ worth of discount, verify you don’t need anything else, check your shipping details and then finalize the order.
The only difference from any other order is that you apply a discount code.

It’s better to ask here before you complete the order.
We have 5 weeks, even if you do one step per day there’s still time for everything.
Less frustration for you, less extra hustle for Jolla to fix mistakes :slight_smile:

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I’m not that hard on people.

The shop design is made by sailors not sellers. So I’d say its ergonomics are … touching? :smiley:
While possible for us to have it right, it’s not that straight forward as it should and could have been.
Ex: the voucher should be mandatory in this context- everyone completing the order has at least one.
Given it’s a future delivery, it should be possible to add items to the order until close to shipping.

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Hmm… :thinking: on a note of acting like a grown-up…

Hinting that women can’t handle their mistakes(?) I as a man have had many experiences in life that it’s actually we men that have often times much harder to acknowledge our mistakes…

Some of us of course are plain perfect without any mistakes - radiating like a sun with nice understanding warm comments :sun: :face_blowing_a_kiss:

Every company needs a help desk/customer service. Quite far fetched thinking that Jolla would need to hire a new person to sort out few errors in orders. I would think the cost would be negligible at worst.

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I think you are misunderstanding WT.Sane’s post here. I doubt he was suggesting that women can’t handle their mistakes, rather he was surely suggesting we should handle our mistakes like grown ups, no matter if woman or man.

Everyone makes mistakes, that’s fine. The fact remains that if Jolla is flooded with complaints and demands, due to user error, that siphons away resources from elsewhere. Even if parts of those error are due to non optimal order page design (being able to complete the order without entering a discount code for example).

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No. Absolute no hint and absolute the opposite. You may also take it like any other gender you are or want to be seen as or see yourself.

But I suggest to take it like a grown up lifeform and don’t cause extra work at Jolla to iron out your mistakes unless you are maybe very poor.

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We all get old and cranky eventually, provided we live long enough, and IMS is one possible result.

If somebody wants to print out…

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