So only a subset of first batch is affected or it’s random phones from all the batches? Do we need to post order details here in order to get contacted?
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I am just guessing that Jolla will figure out which series numbers might be affected and then will contact those users being concerned. That is how I interpret Jolla’s message.
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As Jolla already pointed out twice…..
batch #1 was produced by 4 different assemblers, at least on has made this error.
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Glad to see Jolla are on top of it! Mine is affected, s/n jp260112256001395.
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Has it emerged yet if these 12Gb devices are defective?
Early backer’s JP2s are affected? If so, I guess 12Gb phones need to be assembled from scratch?
Estimated Time of Arrival?
Any clarification from Jolla welcome.
thanks
They already wrote clear. They know which devices are affected and they’ll notify users.
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Sorry for generating unwanted noise.
I’m more than happy to hear Jolla is on top of things
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Somebidy said that the dust doe snot affect the picture quality 
Here’s front camera with dust:
And camera without dust:
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Did I overread that somewhere?
So one could say that roundabout just 25% of the phones delivered before the solution will have the dust problem?
Would it be helpful for Jolla to have serial numbers of up to now unaffected phones too?
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I’m sure Jolla has already identified the faulty manufacturing line(s), and probably doesn’t need any more serial numbers. If people start reporting, that they are not affected by the defect, just out of the joy of helping, a few incorrect or ambiguous reports could inadvertently cause Jolla to flag hundreds of new phones as defective unnecessarily, causing inconvenience to customers and financial loss to Jolla.
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What time frame can we expect? My device is affected too, so I reckon I will be contacted sooner or later. I’m not in a hurry, but at which point should I proactively contact Jolla because they’ve missed my device somehow?
And, I guess since affected devices are all in batch #1, they all have the I3C-problematic subboard. Is this also fixed by the replacement?
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You said it yourself. Sooner or later.
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I think that question waa just not asked often enough. Carry on. Answers will come.
Possibly affected with dust inside front camera housing.
2 x Jolla phones received at Jolla Phone Day1 launch event in Helsinki.
Colour: White (both)
s/n 1: ..000941
s/n 2: ..001206
Below pictures were taken on July 31. So far no severe dust buildup. Continuing to monitor both phones.
Also affected 
Received on August 14, Mailed on August 7
Colour: White
Serial number: JP260112256002528
Order number: #5373 #18805
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@Jolla Dust building between selfie camera and glass.
Order #17827
Serial : JP260112256002159
Shipped in august.
7.8.2026 13:38 mailing label created
10.8.2026 18:57 posti started handling the package.
ps. pic taken by “super” old Olympus Mju:760 pocket cam.
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Hey man, lovely profile pic there
Should we make a sailcast owners club? xD