My phone should have arrived on Monday but no DHL delivery person showed up. So on Tuesday morning I checked the track and trace again and was in complete shock when I read that I had refused the package and the phone was being send back to Jolla. I did what? When? According to the track and trace the phone was on it’s way at 21:41 and I refused the package at 23:06. Since when does DHL deliver package so late at night? They don’t of course, it’s a rather obvious lie. All my attempts to get DHL to still deliver the package to me have failed, they refuse to help and say I should contact the sender. Very annoying, I don’t have the phone and I have to bother Jolla because DHL completely sucks.
Always take a positive out of a negative.
If it’s going back at least it will be re-blown and you’ll have the new updated OS on it!
I sometimes get this with a local delivery agency when they can’t cope with all the packages. Usually it comes the next day, but their return ‘to the base’ always generates that annoying status… DHL should be better at this though.