REPRODUCIBILITY (% or how often): Every few hours to once every 3-4 days
BUILD ID = OS VERSION (Settings > About product): 220.127.116.11
HARDWARE (XA2, X10, X10 II, …): X10II
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?): Don’t know
When connected to OpenVPN the GUI tends to freeze randomly. Just prior to that happening the screen turns on and shortly after off. I can turn it on by pressing the power button, but cannot clean anything although it vibrates as if there was keyboard. The only thing that can be done is to long press the power button to restart the device. This happens already on vanilla SFOS with no additional apps installed.
This happened at random times: just after a phone call, when using an app, when the phone was unused. The only thing that was in common during these freezes was that there was an active OpenVPN connection. The problem does not occur with OpenVPN not used.
I suspect that it is related some network changes for two reasons:
- after the gui freezes, if I press on the screen nothing changes except network icons on the top (e.g. 4G turns to 3G and then back to 4G with every click).
- While it requires 3-4 days for the phone to freeze when wifi signal is strong at all times, it becomes a matter of minutes/hours when the phone is kept in an area where wifi signal is weak and getting lost.
It is actually a severe problem as I may not realise that the phone froze for several hours especially when OpenVPN is used for extended periods of time.
Using the official OpenVpn setting add OpenVPN profile.
- Connect to a Wifi network (either 2.4 or 5GHz)
- Connect to OpenVPN
- Either leave the phone for few days or move it from the router to a distance where the signal becomes weak and is getting sometimes lost/found in which case the freezing should happen within an hour.
The phone does not freeze.
The gui freezes.
I can provide the logs if you tell me what is needed.