Incoming calls always fall when registered on VoLTE on Xperia 10 II

REPRODUCIBILITY: Incoming calls unavailable when registered on VoLTE
OS VERSION: 4.4.0.72
HARDWARE: Xperia 10 II dual sim
UI LANGUAGE: Spanish
REGRESSION:

DESCRIPTION:

Can’t receive calls when registered on VoLTE

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Register VoLTE
  2. try to receive a call
  3. the call makes the phone losing availability.

EXPECTED RESULT:

Connection of LTE drops.

ACTUAL RESULT:

Cant receive incoming calls when registered to VoLTE
MODIFICATIONS:

ADDITIONAL INFORMATION:

Find attached a link with a video that describes the situation.

Your expectation is wrong. With VoLTE you are not supposed to drop to handle the call.

really? i can belive it?

Are you confusing the meaning of actual and expected?

https://youtube.com/shorts/QlYuXygZKyU?feature=share

1 Like

That looks like ofono is crashing. Some logs from that (using ofono logger) and details about your provider would help. Does it reconnect? Do you get a SIM error?

You can find ofono logger here:
https://openrepos.net/content/slava/ofono-logger

How to collect more logs:

1 Like

it reconnects but I always loose the call.

Would you please collect the oFono and journal logs following these instructions?