I can't activate Viber on Jolla Phone

Hello. Anyone got Viber working on new Jolla Phone? It is the one app that is critical for me, I was hoping it should work with android app support, but I can’t get it to activate. I enabled all possible permissions but I’m still getting “activation failed“. I can get around bank app and contactless payments not working, but unfortunately without Viber phone is basically unusable for me..

Hello and welcome! I don’t use Viber personally, but there is report that Viber have worked with at least in one instance: How to get push notifications? - #3 by filip.k . Not with Jolla phone assuming from the date, but any way. There is also threads that it doesn’t work, but maybe @filip.k can shed some light.

Edit. In the meantime you can find more info regarding Viber by using the search functionality in top right corner.

Yeah I tried search but found nothing newer than 2022. I could even live without notifications, but the problem is I can’t even activate it. I use it every day for my job, unfortunately phone without working Viber isn’t an option for me.

My experience might be obsolete. Besides I forgot. But it still works for me on C2.

EDIT: no MicroG here.

Do you have MicroG installed? Did you try to install older versions from Aurora?

I do have MicroG installed. I don’t see an option on Aurora to select different versions for download.

From top right under the three dots (if I remember correctly) you can select manual version download

Thanks, I just tried about a year old version, no luck still, “verification failed“ message every time.

A few years ago I adjusted the dpi of the phone ( from the AAS side to 600+ ) to get it to download the tablet version from aurora.
It showed me a barcode if I remember correctly to scan from my other device and it worked perfectly fine.
After that I adjusted the dpi back to default and that was the end of it.

I didn’t setup my j2 yet so I’ll report if I find a solution when the time comes, but you can give it a shot.

2 Likes

I managed to get it working - under MicroG settings - Register device, I had to change profile from Native (default) to Real. When I did that, activation call got through. Now I just have to figure out if it is possible to get notifications to show up, because atm I’m not getting any

3 Likes

Well that is already amazing!

Probably you have to enable them in microg, there is a setting for push notification, althought it might happen service will not work

Weirdly enough it works flawlessly for whatsapp (for me) but not for the package tracker

1 Like

I would appreciate it if you could reply to my message.

I did the same, but I can’t activate Viber… Did you change another setting?

The viber registration didn’t work for me and I changed in microG the settings - register device to Emulator x86_64 (Android 13). The activation call got through. Notifications also work for me.

Many thank’s for your help, but I get the same problem with the activation procedure…

I just connected Viber on my J2.
This only works if you already have another device with Viber.

  1. Go to android settings (settings - Android app support - tap 5 times on Android version)
  2. Scroll all the way down to about phone - build number - tap 10 times to enable developer options
  3. Go back - system - developer options - find smallest width under drawing category
  4. Default is 434, change it to 868
  5. Open Viber and type your number
  6. Next page it will be a QR code to scan with your other phone that has Viber. If you didn’t get a notification from Viber to do so, just tap on the button below the QR code that says open camera or something and you will get a notification on your primary device.
  7. Enjoy! You can now go back to smallest width and set it back to 434, it will not change anything and Viber keeps working on both devices, thinking still that your J2 is the tablet.

Viber does mention somewhere that you can decide if you want the secondary device to become the primary, but I specifically don’t want that so if you want to do that proceed at your own risk.
A backup in advance would be recommended since Viber really doesn’t like to sync properly anywhere.
Cheers!

I activated Viber a few days ago without taking all these steps. I was just insisting changing from wifi to data and viceversa and aparently got through the activation. I had it installed on my C2 though and cannot remember it was an issue back then.

You hare my hero…. :sweat_smile:
Now it runs… Many thank’s…