Feedback on Jolla C2

Bluetooth quality sometimes drops beyond usability. Might be connected with the fact that it sometimes just lost the connection during call. Annoying :roll_eyes:.

In Settings/WLAN, there is on top the WLAN on/off switch, below is the list of stored WLANs. The WLAN AP to automatically reconnect should be ‘selected’ (shining dot), even if WLAN (top line) is off.
Does WLAN auto-reconnect this way?

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It should but in my case no.

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I got mine today, it had 49 % power. So i put on in the power outled.
It began to start up on its own. i had to put in the language en the country and after that a pincode. i put in a 5 number pincode. so i wanted to connect to wifi, and that did not work. i says reboot the fone. now it will not come further than the pincode and dont start up farther.
What to do?

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sit and wait.
like at least 10 other unlucky ones.

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I set up a poll in the Jolla_C2_first_time_use_instructions thread. Up to now, about half of those who responded are affected by the what-so-ever-(encryption_no-wifi?)-bug

I guess one (hopefully near) day we will know what causes the bug. I am really curious because so far, I cannot see a specific pattern

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I do hope that you realised that this poll is heavily biased.
Many of users without that issue probably don’t respond to it because they don’t even read the forum. You can see many users here opening new topics and ask already answered questions.

I do read forum even my C2 works relatively good. Especially battery life :heart_eyes: is impressive.

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I seriously hope you are right! I am still waiting for my C2 to arrive and hope I can vote “not affected”

Considering that there should soon be about 1000 C2 out there, the poll is not at all representative and is biased, for sure.

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I think it’s easy because we know that exactly 1000 devices are out and surely all failures/bugs/not-working-devices will be reported here.
So (users-reporting-bug) * 0,1 = failure-rate in percent.

I’m not sure how can we be sure about that.

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Every purchaser has a jolla account, otherwise he can’t order the device. And I can’t imagine that a user with account and defect device will not report but sit and wait and do nothing.
Formula fixed :wink:

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According to formula the current percentage is 1.8% (18 of 34 voters). Sounds better as it looks from the posts here.

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Yes, a huge amount of posts but I didn’t count how many people are affected. 1,8% is better than 52,94%.

@Seven.of.nine How do you know that 1000 devices are out? Are you assuming that everybody that did the pre-order has received their phone? I haven’t taken up the offer although I did pay the pre-order fee.

So is it true that there are 1000 devices out?

Not at the moment but in the end. In near future when all people got their devices, we know it’s 1000 and then we can count the people who report a bug and then we can calculate the error rate.

Received my device today. Plugged in the charger (36% on arrival). It seemed stuck at 42%, so I replugged the charger, and the screen immediately showed 62%. Seems like you have to restart the screen in order to get a re-render of the battery percentage.

All this before having it booted!

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I wish you a good luck!

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Mee too! (20 characters)

For me the Alarm for some reason went silent.
It worked before and I am not aware of changing any settings regarding volume. Ringtone is also on, I checked in settings and via the volume keys, it seems everything is turned on. Still, on alarm a Note with strike through is shown and no noise and no vibration, only the screen is changing. Could be me who did something accidentally wrong without realizing and now I don’t see the right setting, but could also be an issue I guess.
Edit: Seems like some service or something crashed, causing this, Sorry for wasting space which could be used for issues which clearly are more important than such small hiccups…

I think its unlikely that 1,000 devices have been shipped, received and setup by their users at this stage. My understanding was that Jolla were sending them out in batches, so its likely that only there are, perhaps, numbers in the low hundreds having been delivered at this stage.

If you look through the threads, some users have paid their Euro 50 reservation charge but have decided not to (or not yet) take up the option of a C2, and others are leaving their C2s in the box at the moment until a solution to the bricked phones has been found.

I’ve just down a count across the three main threads covering all of this (Feedback on Jolla C2, Jolla First Time use instructions and Jolla C2 Community Phone Deliveries) and found that 31 separate users have posted that their C2 is bricked with the spinning wheel of death.

This is likely to be understated as not all users with this problem will report their issues on this forum - some will contact Jolla directly through Zendesk or via some other method (e.g. email or whatever).

Its also likely that the number of C2 users without these problems is also understated as people with products that are working fine don’t often bother to post about it.

However, its seems clear that the spinning wheel of death bricked phone issue isn’t just a few unlucky isolated occurrences, but bearing in mind the number of C2s that have actually been delivered in the last week or so since they started arriving, a relatively common and serious issue. I have no doubt that there will be some tense conversations going on at Jolla HQ about why things have gone so badly wrong and how the situation can be recovered without a bulk recall/replacement of all of the affected C2s. In particular why the setup process wasn’t tested/QA’d properly - and it clearly wasn’t as this issue wasn’t exactly difficult to uncover.

I really hope Jolla manage to to sort things as the idea of a pre-flashed phone at a reasonable price was a really good one.

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