REPRODUCIBILITY (% or how often): Nearly all the time since the last update
BUILD ID = OS VERSION (Settings > About product): 4.3
HARDWARE (XA2, X10, X10 II, …): X10 Plus
UI LANGUAGE: French
REGRESSION: (compared to previous public release: Yes, No, ?):
Connecting the power supply does not charge the battery of the smartphone. This happens with various cables and various adapters. There is even a battery drain, and the following message message : “Puisance de charge insuffisante” (insufficient charging power). When the smartphone has not any more power, it reboots (because I have also the bug that make impossible to shut down completely the phone…), just after the PIN code, it reboots… Sometimes, it is possible to charge the phone when I twist in a particular way the USB cable. And some other times, it is charging normally with the USB cable in a usual state.
The phone has its battery partially or fully discharged.
- The smartphone is partially or completely discharged.
- A USB cable is connected with the power supply.
- The battery does not charge, and quite often it discharges.
The battery should be charged.
As described above.
The icon is always showing that the power supply is connected, but it seems that the system cannot correctly “accept” the energy. Quite often, when I away from home, I charge the phone with an external battery. This one shuts down automatically when it detects that no energy is needed, usually when no device is connected. And several times, when I connect my phone with this battery, it switches on as usual because it detects the phone (and the latter detects the power supply), but after two minutes, it shuts down because nearly no power is attracted by the phone.