Email attachment - opening attachment display "inode error"

REPRODUCIBILITY (% or how often): Happened once
BUILD ID = OS VERSION (Settings > About product): KOLI 4.0.1
HARDWARE (XA2, Xperia 10…): Xperia
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?):

DESCRIPTION:

When clicking on the attachement (.jpg)in a email, it opens in the gallery but a message says “File type ‘inode/directory’ is not supported”

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. open an email with attachment
  2. click on the .jpg attached

EXPECTED RESULT:

show in gallery without any particular message

ACTUAL RESULT:

show in Gallery but display an error message

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

2 Likes

Happens for pdfs too. Usually the first attachment will open, but none of the subsequent ones.

EDIT clarification: When I said first, I meant the first one opened, not necessarily the first one in the list. If I have say two attachments, then I can open either one, but if I try and open the other, I get the error message. This is the case for any number of attachments.

So the workaround is to open one attachment, close the email app, reopen it, open the next attachment, etc.

Thanks for reporting.
I am able to reproduce this on the upcoming 4.3.0 release (sigh…), too. That is, I can see the error message "File type ‘inode/directory’ " and the related attachment does not open with the 1st tap. However, I am able to open the attachment by tapping it again. Hence there is no need to restart the Email app. As soon as I have opened all attachments, there is no problem (and no error) opening them again.

==> bug filed.

4 Likes

Indeed, there is no problem to re-open mutiple attachments once they were downloaded on the device, i.e. after the first opening/viewing of the attachments. Therefore the bug may be related to the way how the attachements are downloaded or stored, respectively.

Thanks for the updae and reply (sorry for my late response).

I’ve just checked and the re-tap doesn’t work for me. I can only open the attachements (after opening the ‘first’) after restarting the email app. This is under the latest (4.3.0.12) version. So the bug does seem to be different between our devices, for some reason.

On the other aspect, I get the same behavior. That is, once an attachment has been downloaded, it can be opened, even if another one has been downloaded and opened.

Happened to me for rpm file type as well (on 4.3.0).

1 Like