Camera QR code scan into Android apps

REPRODUCIBILITY: Scan QR code into any Android app
OS VERSION: 5.0
HARDWARE: Xperia 10 III
UI LANGUAGE: Dutch
REGRESSION:

DESCRIPTION:

I try to scan a qr code into my Android apps, it seems it’s verry noise and blurry into every Android app i have installed.

STEPS TO REPRODUCE:

For example install Itme, Bancontact app or Hello Bank app… scan qr code

EXPECTED RESULT:

Should scan the qr codes correctly, i have attach a screenshot of a qr code what i would like to scan into the Itsme app.

2 Likes

Hello, this is usually a camera issue; I’ve mentioned it before. The focus and detail on the Xperia 10 III aren’t great for me either. I think there’s only one solution: keep your camera as clean as possible and avoid leaving fingerprints on it easily.

Same for me, if you can zoom in the app it usally works

I try everything cleaning do not works for me….

No i can not zoom into any of the apps i need to scan a qr code…

I just ask myself why would be the camera correct working into Open Camera and not into this apps, that i found verry strange….

You need to do it from android, you cant use the native codereader app?

No not possible….This apps have there own build in scanner…This are also special qr codes not some standard codes…

I’ve got a Xperia 10 III, and the only time I’ve had problems with my Android bank app was when trying to scan a QR code on a monochrome POS terminal – that one took several minutes to register. The app has no problems reading codes from paper, nor newer terminals with colour screens.

I try it on my laptop but seems also not to works for me, anyway i will move back to Android i think, i need this apps daily so a big problem for me…

I have experienced similar issues in the past on Xperia 10 iii with the Rabobank app, enlarging the QR code worked for me in those cases.

However I cannot reproduce it anymore, the picture is perfectly sharp. Does the app you’re using not support tapping to focus the camera?

No focus i try already for days to get it working… None of my apps that need to scan qr code do focus automatic or tap focus….(:

I don’t think this is a Android problem. I have the exact same problem with many apps on my X10III. For me the solution is to change camera to the front camera. Works all the time.

I start with back camera, and when that doesn’t work, I quickly change camera and flip the phone.

Try it! It might work. :wink:

Ok yes but this would not be a solution for me things just need to works for what the need for :wink: I understand Jolla can not fix anything anyway, i move tomorow back to Android and would sell the Xperia 10 III with my account and licence if someone who has interessed into the phone the can send me a DM… anyway thanks everyone for the helps!

EDIT: I just check my app but i can not switch into the app to a other camera there is no button to do that it uses as default the back camera….

Ok, it’s your loss. Bye, bye and welcome back, should you ever decide to. :smiley:

1 Like

Well, if the app uses sailfish main camera, there is a button to change camera…. just saying.

Try the top right corner.

1 Like

No it dont use the Sailfish main camera there is no button …… i have try and look around on the screen to see if there would be a button….Anyway i have order a Motorola Rarz 60 now and just move to Android for me Sailfish os not usable if the not fix this.

1 Like

That’s a pity… and you’ll be missed. The issue is only on my Xperia 10III and not on other SFOS devices. I managed as a ‘work around’ on the 10III to use the front camera instead to read QR or bar codes. This has worked far better than with the main camera.

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Yes i read this from other users, but i can not switch to the front camera into the apps….As far i can see this apps using the android camera…. build into there app….

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Scanning QR codes usually works ok on my Xperia 10Iii but if i scan a QR code on my laptop and the background is dark (dark mode) then it can be a lot trickier to get it to scan the code.
if i have low light in the room it often works even worse.
I do change the distans to the code and then hold it still for some time and it often read the code but sometimes i use my hand in front of camera to get it to focus ok.
If the background is white then i never had any problems.

The only android app that that irritates me some is Coop scan and pay, a app to scan and pay in coop stores.
There i scan barcodes of items and i often need to change the distans and angle to the code and hope it scans ok and if there are any light reflection it’s often even harder ro scan a code.
After scanning items there are a big QR code to scan at checkout and that code is very hard to scan and i often need to stand pretty far away from the code to get it to work since it doesn’t auto zoom and the QR code is rather big.
The problem with distans is that people walks between you and the QR code that i try to scan.

1 Like