I can add that I already had a PayPal account since paying the tablet. That wasn’t enough for them… they wanted a photo to complete the NSA profile.
A bit OT, but how do you pay online if not using paypal? There is no usable alternative, so do you give every shop your credit card data? For that you need a credit card to begin with, at least here in Germany this is not common, and VISA and MasterCard are also american companies.
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No, I paid everything with Visa Debit from my bank, I didn’t even have a PayPal account, had to open one just for Jolla.
Jolla could easy pay back using swift… why would a company hold their money on PayPal and not a traditional financial institution?
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Maybe it’s just the cheapest way for them to refund money, or maybe it’s the service they started out on. All of the services that allow you to easily handle multiple payment methods demand a percentage of the money to refund it to the customer, could be that PayPal is the cheapest. Not to mention PayPal is older and has a better track record than most of the actual banks, ‘traditional financial institutions’, in my country.
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Revolut for example is a real bank, and won’t charge extortionate fees to send money to other banks… I absolutely hate PayPal and the only other time I used it was a disaster, hence why I’m not impressed being forced down to open an account with them…
I even rather have a lowered refund taking out refund costs than using PayPal… if you tell me I give you 200 via transfer or 250 via PayPal I choose transfer all day long…
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Yes, but there’s a difference between a bank and a “payment service provider”. When a shop accepts money, it doesn’t ask you to send money to a specific bank account number, instead it lets a third party handle the transaction. They do this because the payment service provider lets customers pay using all sorts of different payment methods, like debit and credit cards of different brands, PayPal, even digital money; and also because the payment service provider makes the administration process a whole lot easier.
PayPal itself is a payment service provider, Revolut is a bank. They do different things.
You are missing the point my friend or you just don’t want to see it. If a customer didn’t use PayPal at any stages of my purchase, why would I then need to create an account with them to get money back? Is nonsense.
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Paypal’s track record is that it works. Also for small amounts of money. That’s all. It is part of the surveillance industry, founded by Peter Thiel who has a dubious reputation.
I prefer not to give my data to Paypal. In case of a refund why not using Ideal?
Time that we are getting the option of using a European credit card.
True, they are ‘middlemen’. The EU allowed this a few years ago. Ideal is such an intermediair too.
PayPal is a parasite on the international payment system, nothing more, nothing less.
They add absolutely nothing of value. The only thing they do is to make international trade more expensive… and of course, profiling all citizens of the world, for the U.S. deep state.
Maybe. But if there wouldn’t have been Paypal, you would have had high rates on using payment systems such Visa. Moreover they introduced money transfer in seconds not in days like legacy banking system. In EU we still have banks to which “Instant money transfer” is something from another planet. Paypal disrupted banking. What you mentioned about Paypal is true for any electronic payment method. But it is not ok, like @econdebachs mentioned to be forced using one payment system if you never used it in the first place for buying the product. I also want to use blockchain payment instead of swift…unfortunately not many offer this possibility.
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Well, I was actually forced to use it when I first bought the Jolla tablet. There where no alternative payments.
Other than that, I buy a lot over internet, but never else have I been forced to use anything other then my bank card. Not at the time of purchase, nor at any repurchases.
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I’m pretty happy that I will keep my C2 and not go for a refund this time. 
It would probably make me more or less furious, to have to deal with PayPal one more time.
And I’m happy that I can buy without having to use my bank card, I do not want to spread my banking data in the whole internet. And that I can pay (and can send money to friends) without having to wait days. I would bet we wouldn’t have gotten instant bank transfers if PayPal would not exist.
But I also think refunds should be done using the same payment method as used t purchase.
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Be sure of this! Like any new technology it has it’s pros and cons.
You wouldn’t have done it today without Paypal, and for sure no Swedish Bank had it in 1998 when Paypal was founded.
Respectfully, that is nothing but speculation.
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My intention of responding how the refund process is going was not to ruffle feathers or annoy anyone. Thanks for putting some sense on the thread.
It’s was simply aimed at why do we need to open an account to get some money back which I didn’t send that way… that’s all… and to actually celebrate Jolla has stuck to customer rights with not much of a pushack…
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When I buy online I use a virtual card from Revolut which is only valid once and then it doesn’t exist anymore you don’t need PayPal to not spread your card all over the internet… For the c2 I used my normal card because this company specific value is to respect privacy…
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