C2 permanently locked

General
1

Good Day Sailfish Community.

My C2 phone is permanently locked. It says that there were too many attempts.
I rebooted many times. The code on the black screen works well but for the screen to open, it says what I wrote above. What can I do?

PS: I can receive phone calls.

Please advise.
Eve

2

Hi, Eve.
Did you enable ssh? That way you can copy data.

As a final option you can reflash it which erase all phone data.

3

Hi filip.k,
Nothing important on the phone itself, everything on the sdxc.
Never flashed the C2. Any detailed instructions on how to do it on an arch-based distro?

4

Info is a bit scattered for my taste. But you can find it on this forum or documentation website.

5

[quote=“galeva, post:1, topic:24552”]
My C2 phone is permanently locked. It says that there were too many attempts.
I rebooted many times. The code on the black screen works well but for the screen to open, it says what I wrote above. What can I do?

PS: I can receive phone calls.

Please advise.
Eve

6

Thank you for the help.
I opened a ticket with the Jolla.

1 Like
7

Problem solved:

https://forum.sailfishos.org/t/your-e-mail-topic-yesterday/24259/4?u=galeva

1 Like
8

Link is private so we can’t see it. Important is that C2 is solved.

9

Good Day SailfishOS Community,

Just want to give you a follow-up in this issue.

I was successfully flashed my C2 phone. The process is easy and everything went as it was described. I used an arch-based distro for this process. If you are on Arch or and Arch-based distro and do not have ‘fastboot‘, which is part of the ‘Android Platform Tools’ known as ‘android-tools‘, just install the ‘android-tools’ in Terminal with this command:

sudo pacman -S android-tools

The entire flashing process will run smoothly then.

Thank you again to jovirkku for a good description.

Eve

2 Likes