BUILD ID = 3.4 , 4.0.1
HARDWARE XA2 Plus
UI LANGUAGE: english (?)
“This issue happened for sure on 2x XA2 Plus, and probably even on a XA2.
The phone is new, configured with a security code.
When the user switch it on, entering the security code, the phone gets stuck in a loop which never ends.
The phone does not say incorrect password - just spinning.”
A new SF OS installation, flashed directly to 3.4 or 4.0.1
The phone unlocks
The phone get bricked at the passcode verification
The incident is happening with french users. Only in one case I replicated the issue…