REPRODUCIBILITY: Always
OS VERSION: 4.3.0.12
HARDWARE: Sony Xperia XA2, Model H3113
UI LANGUAGE: English
REGRESSION:
DESCRIPTION:
No software upgrade to 4.4.0 available from 4.3.0; Settings > System > Sailfish OS updates
shows old Version 4.3.0.12 and Up to date
.
PRECONDITIONS:
None that I am aware of
STEPS TO REPRODUCE:
- Go to
Settings > System > Sailfish OS updates
EXPECTED RESULT:
Offers to upgrade the device software to available 4.4.0
ACTUAL RESULT:
Shows old Version 4.3.0.12 and incorrectly states Up to date
.
MODIFICATIONS:
None that I am aware of.
ADDITIONAL INFORMATION:
-
Settings > Accounts > Jolla
showsAccount status Active
, and I can install apps from the Jolla Store. - Opening the
Jolla Store
app and going toMy apps
, it saysYou do not have any installed apps
which is not true. OpeningSettings > Apps
, my installed native (non-Android) apps are all greyed out. -
Settings > System > Time and date
is set toAutomatic update
. - Opening the terminal application and running
devel-su
in Developer Mode to get into superuser mode,
**df -h
shows that I have ~450MB available under /opt.
**more /var/log/systemupdate.log
has its last entries from Nov 10, 2021 and no obvious errors.
$ ssu release
Device release is currently: 4.3.0.12
$ version --dup
NO UPDATES FOUND. Try again later.
$ ssu re 4.4.0.68
Changing release from 4.3.0.12 to 4.4.0.68
Your device is now in release mode!
$ ssu up
Device is not registered, can't update credentials
$ ssu register
Username: REDACTED
Password:
Last operation failed:
SSL handshake failed
$ ssu domain
Device domain is currently: sales
$ rpm -q ca-certificates
ca-certificates-2020.2.41-1.4.1.jolla.noarch
I’d love to know what’s going on and how to debug/fix further, to get and install the Sailfish OS 4.4 update (and be able to uninstall native apps).