Updating - Problem with Store

Bug Reports
#1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.0.1.48 (Koli)
HARDWARE (XA2, Xperia 10…): Xperia XA2
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?):

DESCRIPTION:

When trying to upgrade to 4.1.0.24
Can’t download the update
I see:
“Problem with Store”
Could not determine size of update

Screenshot_20210531_002
Screenshot_20210531_0021080×1920 559 KB

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Select Download
  2. Observe error

EXPECTED RESULT:

ACTUAL RESULT:

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

#2

Available upon my XA2, have you tried using sfos-upgrade from openrepos?
https://openrepos.net/content/olf/sfos-upgrade
I would also check Store credentials and try upgrading via terminal ssh release 4.1.0.24

It didn’t go smoothly as via terminal failed @ 97%

[97 %] [Download] patterns-sailfish-device-configuration-h4113 0.2.71-1.21.2.jol[97 %] [Download] patterns-sailfish-device-configuration-h4113 0.2.71-1.21.2.jol[97 %] [Download] patterns-sailfish-device-configuration-h4113 0.2.71-1.21.2.jolFinished transaction (status=1, runtime=1703674ms)
UPGRADING SYSTEM
Finished transaction (status=2, runtime=222ms)
NO UPDATES FOUND. Try again later.

Had to go back to Device UI to complete last few files and then start again via terminal.

Screenshot_20210531_002
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Screenshot_20210531_003
Screenshot_20210531_0031080×1920 604 KB

#3

I haven’t tried using OpenRepos, I would prefer to use the normal update process.

I have tried several times on several internet connections.

[solved] Xperia X 4.3.0.15, upgrade to 4.4.0.58 failed
#4

I fixed the updating issue my freeing up a few gigs of storage, it’s true the release notes do mention freeing up space.

The error message was a bit confusing though - I took it to mean it wasn’t able to contact the update servers

#5

“I fixed the updating issue my freeing up a few gigs of storage,…”

How did you manage that?

#6

Hi, I think from memory I went around and deleted loads of stuff that was on the phone’s internal storage.
Alternatively you can move things onto the SD card

#7

You could always follow procedure outlined in this thread:
https://together.jolla.com/question/222126/guide-installing-sailfish-x-on-xperias/#222126-33-increasing-the-root-lvm-volume-size